AI receptionist for barbershops in Shchuchinsk
In Shchuchinsk many men are used to walking in and waiting. The agent offers something easier: it names a free time at once, books it and sends a reminder, so nobody has to wait.
Good evening! I’d like to come in on Saturday with my son, he’s eight. Could you cut us both one after the other?
Good evening! Yes. On Saturday Daniyar is free from 11:00: your son first, then you. A kids’ haircut is 2,000 tenge and a men’s cut is 3,000 tenge. Shall I book you?
Yes, please.
Booked for two on Saturday: 11:00 kids’ haircut, 11:30 men’s haircut, with Daniyar.
Great. He fidgeted a lot last time, is that OK?
No problem, I’ve noted it on the booking so the barber knows in advance. See you on Saturday!
When customers write in Shchuchinsk
Before a toi there is a queue at the barber’s, and at the end of August fathers bring their sons in for a back-to-school cut. On days like these there are more messages than the barber can read.
Busiest hours: 10:00 to 12:00 and 16:00 to 20:00
First message of the day: is anyone free at lunchtime today.
Two friends arranging to come in at the same time.
Friday evening: every chair is taken and questions pile up in the chats. The agent answers.
Answers in Kazakh and Russian
The agent writes in the customer’s language: if someone starts in Kazakh, the answer comes in Kazakh. Here is the same reply in both languages.
If a customer writes in English, the agent answers in English.
Сәлеметсіз бе! Бүгін сағат 19:00-да шебер Данияр бос. Сізді шаш қиюға жазайын ба?
Здравствуйте! Сегодня в 19:00 мастер Данияр свободен. Записать вас на стрижку?
What the agent takes off your hands
Books with his usual barber
Answers with a definite time, not “drop by and we’ll see”. Bookings are saved in your system, or in the built-in Solwees CRM if you have none.
Quotes prices
Explains what a package includes and how a scissor cut differs from a clipper cut. Prices come only from your list.
Handles walk-ins
If you take walk-ins, the agent says so and suggests the quieter hours. If you don’t, it offers the nearest free slot straight away.
Reminds and reschedules
The reminder arrives on the morning of the visit. A single reply is enough to move the haircut, so the barber is not left without a client.
Passes the tricky ones to you
A complaint about a cut, a discount request, a visit to the groom before a toi: conversations like these go to your front desk or the owner along with the chat history.
Shchuchinsk: local context
The centre of Burabay District on the shore of Lake Shchuchye, in the Shchuchinsk-Borovoe resort area.
The pine forests and lakes of Burabay National Park surround it, and the town has a national ski centre with ski jumps and a biathlon stadium.
On hot summer weekends holidaymakers pour in from Astana, the road to Borovoe jams, and places are booked well ahead.
In winter people come for the skiing, but for most of the year local businesses work with their regulars from the town and the district.
Shchuchinsk sits next to Burabay, and in summer the town is full of holidaymakers. The agent books them into free times and your regulars with their usual barbers.
Areas and landmarks customers mention
Lake Shchuchye, Kapai, Privokzalny, Burabay
- Where
- Akmola Region
- Population
- over 45,000
- Customer languages
- Russian, Kazakh
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
- Solwees CRM
Frequently asked questions
Will the agent reply to a client in Kazakh?
Yes. Whatever language the client writes in, that is the language of the reply: Kazakh, Russian or English. It understands mixed messages too.
What does the agent tell someone who wants to walk in?
Whatever your rules say. If you take walk-ins, the agent says so and suggests the quieter hours. Either way it offers the nearest free time so nobody has to wait.
Where does the agent put bookings?
Into your booking schedule or CRM if you have one connected: the agent sees when the barbers are free and books straight in. With no system, bookings and clients live in the built-in Solwees CRM.
Can the agent book a father and son or a group of friends?
Yes. The agent checks how many people and which services, and looks for a time when enough chairs are free. One confirmation covers everyone.
What happens if a client is unhappy with a cut?
The agent does not argue or promise anything on your behalf. The conversation goes to your front desk or the owner with its history, and the agent tells the client a person will be in touch.
Will the agent answer guests from other towns and countries?
Yes. It answers in Kazakh, Russian and English, in the guest’s language. In high season in Shchuchinsk it keeps every chat going while you look after the guests in front of you.
How do I connect the agent?
You need your channels, a price list and your barbers with their hours, and an evening is usually enough for all of it. A week free, no card needed.
Put the agent to work in Shchuchinsk
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.