AI receptionist for clinics and dental practices in Jalal-Abad
A clinic receptionist in Jalal-Abad greets patients, answers the phone and still has to keep up with WhatsApp. The agent takes the chats over: books appointments and sends reminders, and passes questions about treatment to the doctor.
Hi! My tooth has been hurting since yesterday. Can I see a doctor tomorrow?
Hello! The earliest free times are tomorrow at 9:30 or 14:00 with Dr Nilufar. A first consultation is 400 som. Which time suits you?
9:30, please. What can I take for the pain until then?
You’re booked for tomorrow at 9:30 with Dr Nilufar. I can’t advise on medicine, so I’ve passed your question to the doctor: the answer will come in this chat.
OK, thanks.
See you tomorrow at 9:30. I’ll send a reminder in the morning.
When customers write in Jalal-Abad
Most messages arrive in the morning, when someone wakes up in pain and wants to see a doctor today, and in the evening after work, when there is time to think about planned treatment. If the answer comes the next day, the patient is already booked at another clinic.
Busiest hours: 08:00 to 11:00 and 18:00 to 22:00
Before appointments start: “my tooth started aching in the night, is there a morning slot?”
On the lunch break people check whether there is a children’s doctor and a free slot on Saturday.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 10:00дө Нилуфар дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Нилуфар. Записать вас?
What the agent takes off your hands
Books with the right doctor
Checks which doctor the patient needs and what for, and offers two or three free slots to choose from. The appointment appears straight away in Google Calendar or the built-in Solwees CRM, and the patient’s contact and chat are saved in Bitrix24 or amoCRM.
Quotes your price list
Says what a consultation, a filling or a cleaning costs, exactly as your price list puts it. If the price depends on the case, the agent says so: the doctor will give the final figure at the appointment.
Gives no medical advice
The agent does not diagnose, suggest medicine or say whether a treatment is right for someone. Those questions go to the doctor with a summary of the chat, and the patient is offered a consultation.
Sends reminders
Messages the patient the day before and again in the morning. If they can’t make it, the agent moves the appointment to another day in the same chat, and the freed-up time opens for booking again.
Jalal-Abad: local context
The centre of Jalal-Abad Region, with over 100,000 people.
Above the town sits a mineral-spring resort that draws patients from across the south.
In summer people come for the waters, so besides locals the sanatorium guests write in too.
People from across the region come here to shop and for services.
Patients come to Jalal-Abad from the surrounding villages too, so they plan the trip ahead. They need the appointment time and the consultation price before they set off, and the agent answers at once and sends a reminder the day before.
Areas and landmarks customers mention
the central bazaar, the spa area, Lenin Street
- Where
- Jalal-Abad Region
- Population
- over 100,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the patient wrote in: Kyrgyz, Uzbek, Russian or English. If the patient switches language, the agent switches too.
Can the agent recommend treatment to a patient?
No. It does not diagnose, suggest medicine or say whether a treatment is right. It books a consultation and passes the question to the doctor with a summary of the chat, telling the patient the doctor will reply.
Where does the agent see the doctors’ schedules?
Connect the doctors’ Google Calendars: the agent sees the free hours and books only into them. You can also do without a calendar, and then the schedule is kept in the built-in Solwees CRM. New patients and requests go to Bitrix24 or amoCRM if the clinic works in them.
Does it work for a clinic with several doctors?
Yes. Each doctor has their own schedule and services. The agent books with the doctor who provides the service needed, and if the patient is not sure whom to see, it books a first consultation.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Jalal-Abad or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your doctors, services and prices, and watch the agent book patients.
Put the agent to work in Jalal-Abad
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.