AI receptionist for clinics and dental practices in Tash-Kumyr
In Tash-Kumyr a clinic often runs on one receptionist, or on the doctor alone. The agent takes the chats over: books patients, quotes prices and sends reminders.
Hello! I’d like to have my teeth cleaned. How much is it and how long does it take?
Hello! A professional cleaning starts at 1,200 som and takes about an hour; the doctor will confirm the exact price at the appointment. We have Thursday at 10:00 or Saturday at 12:30 with Dr Jyldyz. Which suits you?
Saturday. Do I need a separate check-up before the cleaning?
No need to book one separately: the doctor will look at your teeth at the start of the appointment. You’re booked for Saturday at 12:30, cleaning, with Dr Jyldyz.
Great, thank you!
I’ll send a reminder the day before. If your plans change, write here and I’ll find another time.
When customers write in Tash-Kumyr
Most messages arrive in the morning, when someone wakes up in pain and wants to see a doctor today, and in the evening after work, when there is time to think about planned treatment. If the answer comes the next day, the patient is already booked at another clinic.
Busiest hours: 08:00 to 10:00 and 17:00 to 21:00
Before appointments start: “my tooth started aching in the night, is there a morning slot?”
On the lunch break people check whether there is a children’s doctor and a free slot on Saturday.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 10:00дө Жылдыз дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Жылдыз. Записать вас?
What the agent takes off your hands
Books with the right doctor
Finds the earliest free time with the right doctor and books it at once. It reads schedules from Google Calendar and saves patients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Quotes your price list
Answers with starting prices from your list: consultation, cleaning, treatment. It never promises the final cost: the doctor names it after the examination.
Gives no medical advice
The agent does not answer questions like “what should I take for the pain” or “does it need to come out” itself. It forwards them to the doctor with a summary of the chat and invites the patient in for an examination.
Sends reminders
Messages the patient the day before and again in the morning. If they can’t make it, the agent moves the appointment to another day in the same chat, and the freed-up time opens for booking again.
Tash-Kumyr: local context
A town on the Naryn River, grown around coal mining.
The town stretches along the river and the road, and new customers often need directions.
Where many people work shifts, they book around the rota: late in the evening or early in the morning, between shifts. The agent answers at any hour and fits the appointment around the patient’s shift.
Areas and landmarks customers mention
the town centre, the Naryn riverbank, the market
- Where
- Jalal-Abad Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes, and not only in Kyrgyz. Patients write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language without switching unless asked. If a patient changes language mid-chat, the agent carries on in the new one.
Can the agent recommend treatment to a patient?
No. It does not diagnose, suggest medicine or say whether a treatment is right. It books a consultation and passes the question to the doctor with a summary of the chat, telling the patient the doctor will reply.
Where does the agent see the doctors’ schedules?
Connect the doctors’ Google Calendars: the agent sees the free hours and books only into them. You can also do without a calendar, and then the schedule is kept in the built-in Solwees CRM. New patients and requests go to Bitrix24 or amoCRM if the clinic works in them.
Does it work for a clinic with several doctors?
Yes. Just set out which doctor does what and on which days, and the agent books the patient with the right one. If the patient can’t tell which doctor they need, the agent books a first examination, and the doctor takes it from there.
Does it make sense for a small team?
Yes. In Tash-Kumyr a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign up, connect the clinic’s WhatsApp and add your doctors with their services and prices. The first 7 days are free, no card needed, and in that time you will see how the agent handles real conversations with patients.
Put the agent to work in Tash-Kumyr
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.