AI receptionist for clinics and dental practices in Kara-Kul
While a doctor in Kara-Kul is treating a patient, the phone stays to one side, and messages only get answered in the evening. The agent writes back at once: offers a free time and quotes your price list, and leaves questions about treatment to the doctor.
Hi! My tooth has been hurting since yesterday. Can I see a doctor tomorrow?
Hello! The earliest free times are tomorrow at 9:30 or 14:00 with Dr Gulnur. A first consultation is 300 som. Which time suits you?
9:30, please. What can I take for the pain until then?
You’re booked for tomorrow at 9:30 with Dr Gulnur. I can’t advise on medicine, so I’ve passed your question to the doctor: the answer will come in this chat.
OK, thanks.
See you tomorrow at 9:30. I’ll send a reminder in the morning.
When customers write in Kara-Kul
In the morning people ask whether they can come today because a tooth has started to hurt. In the evening they write for themselves and for their children: a check-up for a child, the price of a filling, a weekend visit. The patient goes where they got an answer the same evening.
Busiest hours: 08:00 to 10:00 and 17:00 to 21:00
Before appointments start: “my tooth started aching in the night, is there a morning slot?”
Lunch-break price questions: a cleaning, a filling, an implant.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 10:00дө Гулнур дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Гулнур. Записать вас?
What the agent takes off your hands
Books with the right doctor
Checks which doctor the patient needs and what for, and offers two or three free slots to choose from. The appointment appears straight away in Google Calendar or the built-in Solwees CRM, and the patient’s contact and chat are saved in Bitrix24 or amoCRM.
Quotes your price list
Answers with starting prices from your list: consultation, cleaning, treatment. It never promises the final cost: the doctor names it after the examination.
Gives no medical advice
The agent does not answer questions like “what should I take for the pain” or “does it need to come out” itself. It forwards them to the doctor with a summary of the chat and invites the patient in for an examination.
Sends reminders
The day before and on the morning of the visit, in the patient’s language. If the patient can’t come, it offers another time right away, so the doctor’s slot is not lost.
Kara-Kul: local context
The power-plant town next to the Toktogul hydroelectric station.
A quiet town where many families are connected to the hydro plant one way or another.
Anyone in Kara-Kul who works shifts only learns their day off from the rota, and it falls on a weekday one time and a Saturday the next. Such a patient writes as soon as they see the rota, and the agent offers a time on that day straight away, so the visit need not be put off.
Areas and landmarks customers mention
the town centre, the market
- Where
- Jalal-Abad Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes, and not only in Kyrgyz. Patients write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language without switching unless asked. If a patient changes language mid-chat, the agent carries on in the new one.
Can the agent recommend treatment to a patient?
No. If a patient asks what is wrong with a tooth or which medicine to buy, the agent replies that only the doctor can say and offers to book an examination. The question itself goes to the doctor along with the chat.
Where does the agent see the doctors’ schedules?
In Google Calendar or the built-in Solwees CRM: it sees each doctor’s free time and books straight away. Patients and requests are saved in Bitrix24 or amoCRM if you use them.
Does it work for a clinic with several doctors?
Yes. Each doctor has their own schedule and services. The agent books with the doctor who provides the service needed, and if the patient is not sure whom to see, it books a first consultation.
Does it make sense for a small team?
Yes. In Kara-Kul a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your doctors, services and prices, and watch the agent book patients.
Put the agent to work in Kara-Kul
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.