AI receptionist for electricians in Kara-Kul
In Kara-Kul people write to the electrician about a loose socket, lighting for a new extension, a breaker that trips in the evenings. The agent sorts these messages while the electrician works: it finds out what is needed, quotes a “from” price and books. The electrician hears at once only about what cannot wait.
Good evening! For the third evening in a row the breaker trips when we switch on the heater and the kettle. During the day everything works.
Good evening! Could you tell me whether it’s the main breaker for the whole house or just one? And was there a smell of burning when it happened?
The main one. No smell of burning.
All right. Sherzod will check the panel and the wiring and tell you what is causing it. He can come tomorrow at 9:00 or 17:00. The call-out and fault finding start at 500 som, and he will give the exact price after the check. Which time suits you?
17:00, please, I’ll be home by then. It’s a house, 48 Lenin Street.
You’re booked for tomorrow at 17:00 with Sherzod. If before then you smell burning or see sparks, switch off the breaker and write here right away.
When customers write in Kara-Kul
From morning until lunch people write about things that can be planned: sockets, light fittings, rewiring. After work they write about what has broken: a room without power, a dead socket. The agent answers at any hour and passes anything urgent to the electrician at once.
Busiest hours: 08:00 to 11:00 and 17:00 to 20:00
Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.
Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.
Evening: the heater and the kettle go on and the main breaker trips. The agent asks whether there was a smell of burning and books an electrician to check the panel.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Finds out whether the power is out in the whole house or one room, whether the breaker trips again and what was switched on just before. With those answers the electrician understands the job before setting out and brings everything he needs.
Books the visit
Offers the customer a time when the electrician is free and puts the visit straight into his Google Calendar. The customer and the request are saved in Bitrix24, amoCRM or the built-in Solwees CRM, and before the visit the customer gets a reminder.
Answers about prices and meters
How much a point costs, replacing a breaker or hanging a chandelier: the agent answers from your price list, always as a “from” price. About moving or replacing a meter it says only what you have allowed, and the electrician names the final sum on site.
Kara-Kul: local context
The power-plant town next to the Toktogul hydroelectric station.
A quiet town where many families are connected to the hydro plant one way or another.
In Kara-Kul people know the electrician by name and write to him directly, late evenings included. The agent answers in his place: it asks what is not working, quotes a “from” price and books, and the electrician only stops for what cannot wait: sparking, a smell of burning or no power.
Areas and landmarks customers mention
the town centre, the market
- Where
- Jalal-Abad Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A customer can write in Kyrgyz, Uzbek, Russian or English: whatever language they start in, the agent answers in it. If the customer moves to another language during the chat, the agent moves with them.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.
Can the agent quote a price?
Yes, if the price is in your list: per point, for replacing a breaker or fitting a light, and always as a “from” price. The electrician names the final sum after the inspection, and the agent does not promise it in advance.
Does it make sense for a small team?
Yes. In Kara-Kul a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp or Telegram, add your services and prices, and watch the agent take requests.
Put the agent to work in Kara-Kul
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.