AI receptionist for electricians in Kochkor-Ata
In Kochkor-Ata people write to the electrician about a loose socket, lighting for a new extension, a breaker that trips in the evenings. The agent sorts these messages while the electrician works: it finds out what is needed, quotes a “from” price and books. The electrician hears at once only about what cannot wait.
Good evening! For the third evening in a row the breaker trips when we switch on the heater and the kettle. During the day everything works.
Good evening! Could you tell me whether it’s the main breaker for the whole house or just one? And was there a smell of burning when it happened?
The main one. No smell of burning.
All right. Azamat will check the panel and the wiring and tell you what is causing it. He can come tomorrow at 9:00 or 17:00. The call-out and fault finding start at 500 som, and he will give the exact price after the check. Which time suits you?
17:00, please, I’ll be home by then. It’s a house, 48 Lenin Street.
You’re booked for tomorrow at 17:00 with Azamat. If before then you smell burning or see sparks, switch off the breaker and write here right away.
When customers write in Kochkor-Ata
In summer private houses run air conditioners and in winter heaters, and old wiring takes the extra load. So in the evening, when everything is switched on, people write about tripped breakers. During the day they ask about sockets, lights and wiring for an extension.
Busiest hours: 08:00 to 11:00 and 17:00 to 20:00
Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.
Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.
Evening: the heater and the kettle go on and the main breaker trips. The agent asks whether there was a smell of burning and books an electrician to check the panel.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.
Books the visit
Offers the customer a time when the electrician is free and puts the visit straight into his Google Calendar. The customer and the request are saved in Bitrix24, amoCRM or the built-in Solwees CRM, and before the visit the customer gets a reminder.
Answers about prices and meters
How much a point costs, replacing a breaker or hanging a chandelier: the agent answers from your price list, always as a “from” price. About moving or replacing a meter it says only what you have allowed, and the electrician names the final sum on site.
Kochkor-Ata: local context
The oil-workers’ town of Nooken District.
A small town working in oil and gas, where people go to Jalal-Abad for some services.
When the wiring in an old house in Kochkor-Ata is being replaced, the customer first wants to know what it will cost. The agent quotes the “from” price per point from your list and books the electrician to look at the place, and the exact estimate is drawn up on site.
Areas and landmarks customers mention
the town centre, the market
- Where
- Jalal-Abad Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.
Can the agent quote a price?
Only a “from” price, and only from your price list: for example, per point or for fitting a socket. The electrician gives the final price after the inspection.
Does it make sense for a small team?
Yes. In Kochkor-Ata a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
The first 7 days are free, no card. Sign up, connect WhatsApp or Telegram, add your services with “from” prices, and the agent starts answering your customers the same day.
Put the agent to work in Kochkor-Ata
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.