AI receptionist for electricians in Toktogul
Sockets, lights, a breaker that keeps tripping, wiring in a new house: in Toktogul people send all of it to the electrician on WhatsApp. The agent replies at once and books the visit, and if something is sparking or smells of burning, it advises switching off the breaker and passes the request to the electrician.
Good evening! For the third evening in a row the breaker trips when we switch on the heater and the kettle. During the day everything works.
Good evening! Could you tell me whether it’s the main breaker for the whole house or just one? And was there a smell of burning when it happened?
The main one. No smell of burning.
All right. Bakyt will check the panel and the wiring and tell you what is causing it. He can come tomorrow at 9:00 or 17:00. The call-out and fault finding start at 600 som, and he will give the exact price after the check. Which time suits you?
17:00, please, I’ll be home by then. It’s a house, 48 Lenin Street.
You’re booked for tomorrow at 17:00 with Bakyt. If before then you smell burning or see sparks, switch off the breaker and write here right away.
When customers write in Toktogul
In the daytime people write about planned work: wiring, sockets, lights, the panel. In the evening, when everything at home is switched on, messages come in about tripped breakers and sockets that stopped working. If a customer says something is sparking or the power is out, the agent advises switching off the breaker and touching nothing, and passes the request to the electrician at once.
Busiest hours: 09:00 to 12:00 and 18:00 to 21:00
Morning: can extra kitchen sockets be added for new appliances? The agent quotes the “from” price per point and books an electrician to take a look.
Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.
Evening: the heater and the kettle go on and the main breaker trips. The agent asks whether there was a smell of burning and books an electrician to check the panel.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.
Books the visit
Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.
Answers about prices and meters
Quotes “from” prices from your list: wiring per point, fitting a socket or a light. Questions about the meter get answered by your rules, and the electrician names the final price after the inspection.
Toktogul: local context
A town by the Toktogul Reservoir, the largest in the country, on the Bishkek-Osh road.
A town halfway between Bishkek and Osh where drivers and travellers stop over.
The electrician in Toktogul hears from townspeople and from the villages around, and nobody drives out to a village for a single light bulb. The agent gathers village requests on the days you set aside for call-outs, and passes a sparking socket or a home without power to the electrician at once.
Areas and landmarks customers mention
the town centre, the reservoir shore, the Bishkek-Osh road
- Where
- Jalal-Abad Region
- Customer languages
- Kyrgyz, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Russian or English. The language can change within one chat.
Where do requests go?
The agent puts visits into Google Calendar if your electricians keep their schedule there, and saves customers and requests in Bitrix24 or amoCRM. If you have neither, everything stays in the built-in Solwees CRM.
What does the agent do if something is sparking or the power is out?
It writes to the customer: “Please switch off the breaker and do not touch anything.” That is where the advice ends: the agent never suggests fixing anything yourself and sends the request with the address to the electrician that same minute.
Can the agent quote a price?
Yes, if the price is in your list: per point, for replacing a breaker or fitting a light, and always as a “from” price. The electrician names the final sum after the inspection, and the agent does not promise it in advance.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Toktogul or in the district.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp or Telegram, add your services and prices, and watch the agent take requests.
Put the agent to work in Toktogul
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.