AI receptionist for electricians in Tash-Kumyr
An electrician in Tash-Kumyr often works alone, going out on jobs and answering WhatsApp himself. The agent takes the chats off his hands: it asks what is not working and where, and books a free day. If a customer says something is sparking, the agent advises switching off the breaker and touching nothing, and tells the electrician at once.
Good evening! We’ve bought a chandelier and need it hung in the living room. How much is it and when can you come?
Good evening! Is the ceiling a regular one or a stretch ceiling? And please send a photo of the spot where the chandelier will hang.
A stretch ceiling. Photo sent.
Thank you, I’ve passed the photo on, so the electrician can see in advance how to mount the chandelier on a stretch ceiling. Hanging it starts at 400 som, and he will give the exact price on site. Bekzod can come on Saturday at 11:00 or 15:00. Which suits you better?
Saturday at 11:00. It’s a house, 15 Gagarin Street.
You’re booked for Saturday at 11:00 with Bekzod. I’ll send a reminder on Friday evening.
When customers write in Tash-Kumyr
People write to the electrician in the morning, while they are at home, and in the evening, when something has stopped working. During the day he is out on jobs, and without the agent messages would wait until evening. If a customer says something is sparking, the electrician hears about it at once.
Busiest hours: 08:00 to 11:00 and 17:00 to 20:00
Morning messages about renovations: the cost of wiring a new flat and when an electrician can come and look.
Afternoon, a shop writes: the sign lighting is out. The agent checks the address and opening hours and books an electrician.
Evening: someone has bought a chandelier and needs it hung. The agent asks what kind of ceiling it is, quotes the “from” price and books an electrician for the weekend.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Автоматты өчүрүңүз жана эч нерсеге тийбеңиз. Уста азыр сизге чалат.
Отключите, пожалуйста, автомат и ничего не трогайте. Мастер сейчас вам позвонит.
What the agent takes off your hands
Safety first
The first thing the agent asks is whether anything is sparking or smells of burning. If so, it asks the customer to switch off the breaker and touch nothing, gives no other advice and sends the request to the electrician that same minute.
Finds out what happened
Asks what exactly is not working (sockets, lights or a breaker) and what kind of place it is: a flat, a house or an office. The electrician arrives already knowing the job.
Books the visit
Finds free time in Google Calendar or the built-in Solwees CRM, books the customer and saves the request in Bitrix24 or amoCRM. The day before, it reminds the customer about the visit.
Answers about prices and meters
How much a point costs, replacing a breaker or hanging a chandelier: the agent answers from your price list, always as a “from” price. About moving or replacing a meter it says only what you have allowed, and the electrician names the final sum on site.
Tash-Kumyr: local context
A town on the Naryn River, grown around coal mining.
The town stretches along the river and the road, and new customers often need directions.
When the wiring in an old house in Tash-Kumyr is being replaced, the customer first wants to know what it will cost. The agent quotes the “from” price per point from your list and books the electrician to look at the place, and the exact estimate is drawn up on site.
Areas and landmarks customers mention
the town centre, the Naryn riverbank, the market
- Where
- Jalal-Abad Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A customer can write in Kyrgyz, Uzbek, Russian or English: whatever language they start in, the agent answers in it. If the customer moves to another language during the chat, the agent moves with them.
Where do requests go?
Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your electricians keep their visits in Google Calendar, the agent sees their free time and books straight into it.
What does the agent do if something is sparking or the power is out?
It gives one piece of advice only: switch off the breaker and do not touch anything. It gives no other repair tips and passes the request straight to the electrician with the address and a summary of the chat.
Can the agent quote a price?
Yes, if the price is in your list: per point, for replacing a breaker or fitting a light, and always as a “from” price. The electrician names the final sum after the inspection, and the agent does not promise it in advance.
Does it make sense for a small team?
Yes. In Tash-Kumyr a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp or Telegram, add your services and prices, and watch the agent take requests.
Put the agent to work in Tash-Kumyr
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.