AI receptionist for plumbers in Batken
A leak, a blocked drain, a water heater, a frozen pipe in winter: in Batken it all comes into one WhatsApp. The agent tells urgent from routine, books the plumber and never promises a price before the visit.
Hello! It’s leaking under the kitchen sink, I’ve put a bowl under it. Can you come today?
Hello! Please close the valve under the sink and send a photo of where it leaks, so the plumber brings the right parts.
Closed it. Photo sent, it drips where the pipes join.
Thank you, I’ve passed the photo on. Sherzod can come today at 20:00. The call-out and leak repair start at 500 som, and he will give the exact price on site. Shall I book it?
Yes. It’s a house, 7 Toktogul Street.
Booked: today at 20:00 with Sherzod. If the leak gets worse, write here right away.
When customers write in Batken
During the day people write about planned jobs: fitting a mixer tap, a toilet or a water heater, and ask the price straight away. In the morning and evening, when everyone is home, they write about leaks and blocked drains. In winter frozen pipes in private houses join them.
Busiest hours: 07:00 to 10:00 and 17:00 to 21:00
Before work: the bathroom drain is blocked. The agent books a plumber for a time when someone will be home.
Afternoon, after a renovation: a toilet and a basin need fitting. The agent quotes “from” prices from your list and books a convenient day.
Home from work, and there is water under the sink. The agent asks for a photo and finds a plumber for the same evening.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Бүгүн саат 20:00дө уста келет. Агып жаткан жердин сүрөтүн жибериңизчи.
Здравствуйте! Мастер приедет сегодня в 20:00. Пришлите, пожалуйста, фото места, где течёт.
What the agent takes off your hands
Tells an emergency from a routine job
If a pipe bursts or water is running into the flat below, the agent asks the customer to shut off the water and passes the request straight to the on-call plumber. A blocked drain, a mixer tap or a water heater gets booked for a convenient time.
Asks for a photo and the address
From a photo the plumber can see in advance which valves, hoses or trap are needed and bring them along. So in every request the agent asks for a picture of the spot and the exact address, and for a private house a landmark as well.
Books the plumber
Sees your plumbers’ free time in Google Calendar, books the customer and saves the request in Bitrix24 or amoCRM, or in the built-in Solwees CRM if you have no system. The day before, it sends a reminder.
Never promises a price before the visit
Asked “how much will it cost”, the agent answers with a “from” price from your list, and if there is none, says plainly that the plumber will name the price. The final sum becomes clear on site, once the plumber sees what has happened.
Batken: local context
The centre of Batken Region in the south-west of the country.
Batken is known for apricots, and in summer the whole region lives by the harvest.
In apricot season many have no time for calls, so things get settled in messengers in the evening.
The borders with Tajikistan and Uzbekistan are close, and several languages are heard in town.
In Batken many private houses have their own pipework, pumps and water heaters. There are not many plumbers in town, so the agent keeps every request in one place: what happened, a photo, the address. The plumber plans the day instead of sorting chats.
Areas and landmarks customers mention
the town centre, the bazaar, the Kyzyl-Kiya road
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A customer can write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language. If the customer switches from one language to another during the chat, the agent switches with them.
Where do requests go?
If you already keep customers in Bitrix24 or amoCRM, requests with photos and addresses go there. If not, everything is stored in the built-in Solwees CRM. The agent puts visits into your plumbers’ Google Calendar, where it sees who is free and when.
What does the agent do if a pipe bursts?
It tells the customer one thing: shut off the water and touch nothing. The agent gives no other advice and sends the request with the address and photo to the on-call plumber that same minute, day or night.
Will the agent quote a price for the job?
Only one that is in your price list, and only as a “from” price: for example, for a call-out or replacing a mixer tap. The plumber names the exact sum on site, and the agent does not promise it before the inspection.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Batken or in the district.
How do I try it?
The first 7 days are free and no card is needed. Sign up, connect WhatsApp and add your services with “from” prices: the agent starts answering customers the same day.
Put the agent to work in Batken
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.