AI receptionist for plumbers in Kadamjai
In Kadamjai people write to the plumber about all sorts of things: a dripping tap, a bath that will not drain, a water heater to hang. The agent sorts these messages while the plumber works, books routine jobs on free days, and if something is leaking badly, passes the request to the plumber ahead of the queue.
Good evening! I’ve bought an 80-litre water heater, it needs hanging and connecting. How much will that cost?
Good evening! Installation starts at 1,000 som, and the plumber will give the exact price on site: it depends on the wall and how far away the pipes are. Could you send a photo of the spot where it will hang?
Sent. It’s the bathroom, the pipes are close by.
Thank you, I’ve passed the photo on. Sherzod is free tomorrow at 10:00 and at 16:00. Which time suits you?
16:00, please. It’s a house, 25 Frunze Street.
Booked: tomorrow at 16:00 with Sherzod. I’ll send a reminder an hour before the visit.
When customers write in Kadamjai
In the morning people write before leaving for work, in the evening once they have noticed a leak. At those times the plumber is either on a job or at home with his family, so the agent answers for him: it books routine work and tells the plumber about a bad leak that same minute.
Busiest hours: 07:00 to 09:00 and 17:00 to 20:00
Morning: the kitchen mixer tap is dripping. The agent asks for a photo so the plumber brings the right cartridge, and books an evening slot.
Afternoon, after a renovation: a toilet and a basin need fitting. The agent quotes “from” prices from your list and books a convenient day.
Evening: someone has bought a water heater and needs it hung. The agent quotes the “from” price, asks for a photo of the spot and books a plumber for tomorrow.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Бүгүн саат 20:00дө уста келет. Агып жаткан жердин сүрөтүн жибериңизчи.
Здравствуйте! Мастер приедет сегодня в 20:00. Пришлите, пожалуйста, фото места, где течёт.
What the agent takes off your hands
Tells an emergency from a routine job
If a pipe bursts or water is running into the flat below, the agent asks the customer to shut off the water and passes the request straight to the on-call plumber. A blocked drain, a mixer tap or a water heater gets booked for a convenient time.
Asks for a photo and the address
Finds out where it leaks and since when, and asks for a photo and the address. The plumber arrives with the right parts and does not have to go back for them.
Books the plumber
Books the customer only into time that is free in the plumber’s Google Calendar, so two jobs never land in the same hour. The request with photo and address is saved in Bitrix24, amoCRM or the built-in Solwees CRM, and the day before the visit the customer gets a reminder.
Never promises a price before the visit
Asked “how much will it cost”, the agent answers with a “from” price from your list, and if there is none, says plainly that the plumber will name the price. The final sum becomes clear on site, once the plumber sees what has happened.
Kadamjai: local context
A town of Batken Region, known for its antimony plant.
A small town where customers mostly write in Kyrgyz and Uzbek.
In Kadamjai people know the plumber by name and write to him directly, at any hour. The agent takes those messages over: it finds out what is leaking or blocked, books free time and sends the customer a reminder, and the plumber only stops for what cannot wait.
Areas and landmarks customers mention
the town centre, the market
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the customer wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
Where do requests go?
Into Bitrix24 or amoCRM if you already work there, or into the built-in Solwees CRM. If your plumbers keep their visits in Google Calendar, the agent books straight into it and never puts two customers in one slot.
What does the agent do if a pipe bursts?
It tells the customer one thing: shut off the water and touch nothing. The agent gives no other advice and sends the request with the address and photo to the on-call plumber that same minute, day or night.
Will the agent quote a price for the job?
Only one that is in your price list, and only as a “from” price: for example, for a call-out or replacing a mixer tap. The plumber names the exact sum on site, and the agent does not promise it before the inspection.
Does it make sense for a small team?
Yes. In Kadamjai a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your services and prices, and watch the agent answer customers.
Put the agent to work in Kadamjai
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.