AI receptionist for restaurants and cafes in Asaka
In Asaka everyone knows the cafe and writes to it as to a neighbour: keep two portions of plov, can we hold our gap on Saturday, is the hall free in October. The agent answers every message, books, and passes you whatever needs your own decision.
Hello! We’d like to come for iftar on Thursday, eight of us with children. Will the table be ready by sunset?
Hello! Yes, during Ramadan we lay iftar tables in advance: dates, tea and the hot dishes are served right at iftar time. A table for eight is free on Thursday. What name shall I book it under?
Gulnoz. And two high chairs, please.
We’ll set them out. Booked: a table for eight on Thursday for iftar, under Gulnoz, with two high chairs. On Thursday afternoon I’ll remind you and confirm the serving time.
Rahmat, thank you!
We look forward to seeing you. Have a good evening!
When customers write in Asaka
Messages peak twice a day: before lunch, when people decide where to eat, and in the evening, when they arrange a family dinner or a celebration. In the wedding season evening requests for the hall grow noticeably.
Busiest hours: 10:00 to 13:00 and 18:00 to 21:00
Takeaway plov, and how long it will last today.
Asking for a tapchan on the terrace for when the heat eases.
After a family council, a wedding request: the date, the guest count, whether a morning plov is needed.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Xayrli kech, Guzal! Juma kuni soat 20:00 ga terrasada olti kishilik boʻsh stol bor. Sizning nomingizga band qilib qoʻyaymi?
Добрый вечер, Гузал! В пятницу на 20:00 на террасе есть свободный стол на шестерых. Забронировать на ваше имя?
What the agent takes off your hands
Books tables
Books a table for the right time and party size, and if the guest asks for a particular spot, by the window or on the aivan, notes it on the booking. The day before, it sends a short reminder, so nobody forgets and the table isn’t held for nothing.
Understands voice messages
Many guests don’t type: they record a voice message on Telegram, in Uzbek or in Russian. The agent understands it and answers in text, so the guest keeps the booking in writing.
Takes wedding and banquet requests
A wedding, an engagement, a beshik-toy or an anniversary: the agent gathers everything needed for a quote and passes it to your manager. It only says what a banquet costs if banquet prices are in your rules.
Answers about the menu
Says what time plov will be ready today and how long it usually lasts, what’s on the menu, what delivery costs and how to find you. It answers only from your details and never makes things up.
Keeps up at the busiest hours
When the cook is serving plov and the waiters are carrying tea, nobody is free to answer Telegram. The agent takes it on: guests get an answer at once, and your host finds the bookings ready as soon as they are free.
Asaka: local context
A town in Andijan Region, home to the first car assembly plant in Central Asia.
It used to be called Leninsk and is now the second-biggest industrial town in the region after Andijan.
It is a small, green town where families go out to the park in the evening, so people try to settle things with doctors and masters before then.
Andijan is close by, but for everyday services people here would rather not travel to the regional centre.
In Asaka many people work shifts at the car plant and come to a cafe after the morning shift or late in the evening. Crews book a table for the team straight from the shop floor, and at weekends families write about lunch. The agent answers at once, whatever the hour.
Areas and landmarks customers mention
the car plant, Chek mahalla, Egamberdiev Park
- Where
- Andijan Region
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a wedding request?
Yes. For a wedding, an engagement or a beshik-toy the agent asks the same clear questions: when, how many guests, what budget, what must be on the menu. It passes the finished request to your manager and tells the family they will be contacted.
Can the agent tell a guest whether there is plov today?
Yes. You set in your rules what time plov is usually ready and what to offer once it has run out. The agent answers by those rules: gives the time, offers a lunch table, and if today’s plov is gone, suggests other dishes.
Does the agent answer in Uzbek?
Yes. The agent picks up the language the guest writes in: Uzbek, Russian or English. You don’t need to load your menu and rules in every language.
What if the day is fully booked?
The agent sees how many tables are already taken and never books beyond that. It offers the guest a time when there is room, and if that exact time matters to them, passes the request to your host.
Where do the bookings go?
Bookings are saved in a CRM: yours if it is connected, or the built-in one. The whole chat with the guest is there too, so your host can take over the conversation at any moment.
Does it work when guests write after their shift?
Yes. People write on a break or after the shift, often late. The agent answers at once and books a table for an evening that fits the rota.
How do I start?
Connect Telegram and Instagram, upload the menu and booking rules, and see the same day how the agent answers your guests. You can use it free for a week, without a card.
Put the agent to work in Asaka
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.