AI receptionist for beauty salons in Aidarken
In a small salon in Aidarken messages get answered between treatments, and a client waits for a reply until the master’s hands are free. The agent replies at once: quotes the price, offers a free time and books.
Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?
Good evening! On Saturday we have 11:00 and 14:30 with Gulnur. Shaping with tinting is 500 som and takes about 40 minutes. Which time suits you better?
Let’s do 11. Can you do henna?
Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Gulnur.
Thanks, I’ll be there!
See you then! I’ll send a reminder the day before.
When customers write in Aidarken
Before holidays and toi celebrations the schedule fills up, and more questions than usual come in about blow-dries and make-up. Every client needs an answer before she settles on another master.
Busiest hours: 09:00 to 11:00 and 17:00 to 21:00
Early messages, sent while getting ready for work or taking the kids to kindergarten.
On the lunch break they ask the price and whether they can come in today after work.
After-shift messages. The front desk is at home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 15:00дө Гулнур чеберде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 15:00 есть свободное время у мастера Гулнур. Записать вас?
What the agent takes off your hands
Books with the right master
Checks the masters’ schedules and offers the client two or three times right away. The booking goes into your Altegio or DIKIDI journal, or into the built-in Solwees CRM if you have none.
Answers prices and services
Answers questions like “how much are lash extensions” or “how long does gel polish last” from your price list and helps the client pick a service.
Sends reminders
The day before and on the day of the visit it lets the client know she is expected. If she can’t make it, the agent moves the booking to a free time, so the master’s slot does not go to waste.
Hands the tricky ones to you
If a client is unhappy or asks for something that is not on the price list, the agent does not argue or promise anything on your behalf. It hands the conversation to your front desk, who see the whole chat.
Aidarken: local context
A small town of Batken Region, grown around a mercury plant.
A small mountain town where every master has regular customers of their own.
In a small town clients know the masters personally and write to them directly. The agent takes those messages over and books with the right master, so she can keep working.
Areas and landmarks customers mention
the town centre
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the client wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.
How does the agent know when masters are free?
Through the Altegio or DIKIDI integration: it sees the schedule and books straight into the journal. Without a journal, schedules live in the built-in Solwees CRM.
Can I connect the salon’s Instagram and WhatsApp?
Yes, plus Telegram and your website chat. Messages from every channel arrive in one inbox, where you see each reply the agent sent and can answer by hand at any moment.
What if a client asks something the agent does not know?
The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.
Does it make sense for a small team?
Yes. In Aidarken a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.
How do I try it?
Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.
Put the agent to work in Aidarken
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.