AI receptionist for beauty salons in Batken
Clients in Batken message on WhatsApp and Instagram at any hour. The agent answers for your front desk: quotes prices, finds a free slot with the right master and books it.
Good evening! I’d like my brows done: shaping and tinting. When can I come this weekend?
Good evening! On Saturday we have 11:00 and 14:30 with Gulnur. Shaping with tinting is 600 som and takes about 40 minutes. Which time suits you better?
Let’s do 11. Can you do henna?
Yes, henna is fine, same price. You’re booked for Saturday at 11:00: brow shaping and tinting with Gulnur.
Thanks, I’ll be there!
See you then! I’ll send a reminder the day before.
When customers write in Batken
By day clients write during breaks at work, in the evening from home once the kids are asleep. The masters are busy at those hours, a message is easy to miss, and a client who gets no answer books somewhere else.
Busiest hours: 09:00 to 12:00 and 18:00 to 22:00
Early messages, sent while getting ready for work or taking the kids to kindergarten.
On the lunch break they ask the price and whether they can come in today after work.
After-shift messages. The front desk is at home, the agent answers at once.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 15:00дө Гулнур чеберде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 15:00 есть свободное время у мастера Гулнур. Записать вас?
What the agent takes off your hands
Books with the right master
Checks the masters’ schedules and offers the client two or three times right away. The booking goes into your Altegio or DIKIDI journal, or into the built-in Solwees CRM if you have none.
Answers prices and services
Quotes your price list, explains the difference between finishes and says how long a treatment takes.
Sends reminders
A day and a couple of hours before the visit, in the client’s language. If plans change, it offers another time right away.
Hands the tricky ones to you
If a client is unhappy or asks for something that is not on the price list, the agent does not argue or promise anything on your behalf. It hands the conversation to your front desk, who see the whole chat.
Batken: local context
The centre of Batken Region in the south-west of the country.
Batken is known for apricots, and in summer the whole region lives by the harvest.
In apricot season many have no time for calls, so things get settled in messengers in the evening.
The borders with Tajikistan and Uzbekistan are close, and several languages are heard in town.
In Batken there are fewer salons than in the capital, and fewer front-desk staff too: often one person greets clients and answers chats between treatments.
Areas and landmarks customers mention
the town centre, the bazaar, the Kyzyl-Kiya road
- Where
- Batken Region
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
Altegio
DIKIDI- Bitrix24
amoCRM / Kommo- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. A client can write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language. If she switches mid-conversation, the agent switches with her.
How does the agent know when masters are free?
Through the Altegio or DIKIDI integration: it sees the schedule and books straight into the journal. Without a journal, schedules live in the built-in Solwees CRM.
Can I connect the salon’s Instagram and WhatsApp?
Yes, plus Telegram and your website chat. Messages from every channel arrive in one inbox, where you see each reply the agent sent and can answer by hand at any moment.
What if a client asks something the agent does not know?
The agent answers only from your prices, services and rules. If the answer is not there, it tells the client it will check with the front desk and passes the question on together with the chat.
Can I connect several locations across the region?
Yes. Each location keeps its own address, hours and staff, and the agent sends the customer to the one that suits them, in Batken or in the district.
How do I try it?
Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.
Put the agent to work in Batken
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.