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Solwees AI

AI receptionist for beauty salons in Sulyukta

Clients in Sulyukta book with their own master on WhatsApp and do not like waiting until the evening for an answer. The agent answers for the master and the front desk: suggests a free time, books and sends a reminder the day before.

7 days free, no card

Hi! Any time tomorrow after six for a gel manicure?

Hello! Tomorrow we have 18:30 and 19:15 with Gulzat. A gel manicure is 700 som. Which time suits you?

19:15

You’re booked for tomorrow at 19:15 with Gulzat.

Thank you!

See you then! I’ll remind you two hours before.

Example conversation on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

When customers write in Sulyukta

Before holidays and toi celebrations the schedule fills up, and more questions than usual come in about blow-dries and make-up. Every client needs an answer before she settles on another master.

Busiest hours: 09:00 to 11:00 and 17:00 to 21:00

  1. Early messages, sent while getting ready for work or taking the kids to kindergarten.

  2. On the lunch break they ask the price and whether they can come in today after work.

  3. After-shift messages. The front desk is at home, the agent answers at once.

Answers in Kyrgyz and Russian

The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.

In the south customers also write in Uzbek, and the agent answers in Uzbek too.

Kyrgyz

Саламатсызбы! Эртең саат 15:00дө Гулзат чеберде бош убакыт бар. Сизди жазып коёюнбу?

Russian

Здравствуйте! Завтра в 15:00 есть свободное время у мастера Гулзат. Записать вас?

What the agent takes off your hands

Books with the right master

Sees free slots in Altegio or DIKIDI and books the client straight away, no half-hour back-and-forth. No journal yet? Schedules live in the built-in Solwees CRM.

Answers prices and services

Quotes your price list, explains the difference between finishes and says how long a treatment takes.

Sends reminders

The day before and on the day of the visit it lets the client know she is expected. If she can’t make it, the agent moves the booking to a free time, so the master’s slot does not go to waste.

Hands the tricky ones to you

Complaints, unusual requests and anything the owner decides go to your front desk with a short summary of the chat.

Sulyukta: local context

A mining town in the south-west of Batken Region.

A small town near the Tajik border where many work in the mines.

In Sulyukta there are not many salons, and a good master gets booked ahead. The agent answers at once, even when the master is busy, and offers the nearest free time so the client does not have to travel to another town.

Areas and landmarks customers mention

the town centre, the market

Sulyukta
Where
Batken Region
Customer languages
Kyrgyz, Uzbek, Russian
Where they write
WhatsApp and Instagram

Works with your systems

The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.

  • Altegio
  • DIKIDI
  • Bitrix24
  • amoCRM / Kommo
  • Solwees CRM

Frequently asked questions

Does the agent answer in Kyrgyz?

Yes. It replies in the language the client wrote in: Kyrgyz, Uzbek, Russian or English. The language can change within one chat.

How does the agent know when masters are free?

The agent connects to your Altegio or DIKIDI journal and sees when each master is free. It puts the booking right there, so your front desk has nothing to copy over by hand. If you have no journal yet, schedules can live in the built-in Solwees CRM.

Can I connect the salon’s Instagram and WhatsApp?

Yes. Instagram, WhatsApp, Telegram and your website chat all connect. Every conversation lands in one inbox, and you see what the agent replied.

What if a client asks something the agent does not know?

It does not make an answer up. It passes the question to your front desk with a summary and tells the client a person will reply.

Does it make sense for a small team?

Yes. In Sulyukta a business is often one or two people who serve customers and answer chats at the same time. The agent takes the chats over so you can keep working.

How do I try it?

Sign up and connect the salon’s WhatsApp or Instagram, which takes a few minutes. Add your price list and masters, and the agent starts answering clients. The first 7 days are free, no card needed.

Put the agent to work in Sulyukta

Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.