AI receptionist for clinics and dental practices in Bishkek
A patient with toothache in Bishkek writes to several clinics at once and goes wherever offers a time first. The agent answers for your front desk on WhatsApp and Instagram: finds the earliest slot with a doctor, quotes the consultation price and books.
Hi! My tooth has been hurting since yesterday. Can I see a doctor tomorrow?
Hello! The earliest free times are tomorrow at 9:30 or 14:00 with Dr Akylai. A first consultation is 500 som. Which time suits you?
9:30, please. What can I take for the pain until then?
You’re booked for tomorrow at 9:30 with Dr Akylai. I can’t advise on medicine, so I’ve passed your question to the doctor: the answer will come in this chat.
OK, thanks.
See you tomorrow at 9:30. I’ll send a reminder in the morning.
When customers write in Bishkek
There are many clinics in Bishkek, and a patient who got no reply in the evening has picked another one by morning. Mornings bring acute pain and requests for a same-day appointment, lunchtime brings price comparisons, and after 19:00 come questions about planned treatment: implants, braces, whitening.
Busiest hours: 08:00 to 11:00 and 19:00 to 23:00
Before appointments start: “my tooth started aching in the night, is there a morning slot?”
Lunch-break price questions: a cleaning, a filling, an implant.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 10:00дө Акылай дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Акылай. Записать вас?
What the agent takes off your hands
Books with the right doctor
Checks which doctor the patient needs and what for, and offers two or three free slots to choose from. The appointment appears straight away in Google Calendar or the built-in Solwees CRM, and the patient’s contact and chat are saved in Bitrix24 or amoCRM.
Quotes your price list
Says what a consultation, a filling or a cleaning costs, exactly as your price list puts it. If the price depends on the case, the agent says so: the doctor will give the final figure at the appointment.
Gives no medical advice
The agent does not answer questions like “what should I take for the pain” or “does it need to come out” itself. It forwards them to the doctor with a summary of the chat and invites the patient in for an examination.
Sends reminders
Messages the patient the day before and again in the morning. If they can’t make it, the agent moves the appointment to another day in the same chat, and the freed-up time opens for booking again.
Bishkek: local context
The capital and the largest service market in the country: over a million people and the toughest competition for every customer.
The city keeps growing south and east, and new residential areas get their own salons, cafes and clinics.
Life shifts to the evening: traffic and work by day, and after six people decide where to go and message businesses.
Many businesses run in two languages at once, with signs and chats in both Kyrgyz and Russian.
In Bishkek patients planning treatment take their time choosing a clinic: they compare prices for implants, braces and whitening and ask about instalments and guarantees. The agent answers from your price list and rules, and books a consultation once the patient is ready.
Areas and landmarks customers mention
Dzhal, Asanbai, Vostok-5, Yug-2, Kok-Zhar, Tunguch, Mossovet, Philharmonia
- Where
- city of national significance
- Population
- over 1 million
- Customer languages
- Russian, Kyrgyz, English
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes, and not only in Kyrgyz. Patients write in Kyrgyz, Russian or English, and the agent answers in the same language without switching unless asked. If a patient changes language mid-chat, the agent carries on in the new one.
Can the agent recommend treatment to a patient?
No. If a patient asks what is wrong with a tooth or which medicine to buy, the agent replies that only the doctor can say and offers to book an examination. The question itself goes to the doctor along with the chat.
Where does the agent see the doctors’ schedules?
Connect the doctors’ Google Calendars: the agent sees the free hours and books only into them. You can also do without a calendar, and then the schedule is kept in the built-in Solwees CRM. New patients and requests go to Bitrix24 or amoCRM if the clinic works in them.
Does it work for a clinic with several doctors?
Yes. Just set out which doctor does what and on which days, and the agent books the patient with the right one. If the patient can’t tell which doctor they need, the agent books a first examination, and the doctor takes it from there.
Does the agent take bookings around the clock?
Yes. It answers at any hour, night included, and books against your schedule. In the morning your team sees every new request in one inbox.
How do I try it?
Sign up, connect the clinic’s WhatsApp and add your doctors with their services and prices. The first 7 days are free, no card needed, and in that time you will see how the agent handles real conversations with patients.
Put the agent to work in Bishkek
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.