AI receptionist for clinics and dental practices in Shopokov
In Shopokov people usually know their doctor by name and message them on WhatsApp directly, even while they are with a patient. The agent answers in the doctor’s place: finds a free time, says what a consultation costs and sends a reminder the day before.
Hello! I’d like to have my teeth cleaned. How much is it and how long does it take?
Hello! A professional cleaning starts at 1,200 som and takes about an hour; the doctor will confirm the exact price at the appointment. We have Thursday at 10:00 or Saturday at 12:30 with Dr Aigerim. Which suits you?
Saturday. Do I need a separate check-up before the cleaning?
No need to book one separately: the doctor will look at your teeth at the start of the appointment. You’re booked for Saturday at 12:30, cleaning, with Dr Aigerim.
Great, thank you!
I’ll send a reminder the day before. If your plans change, write here and I’ll find another time.
When customers write in Shopokov
Most messages arrive in the morning, when someone wakes up in pain and wants to see a doctor today, and in the evening after work, when there is time to think about planned treatment. If the answer comes the next day, the patient is already booked at another clinic.
Busiest hours: 08:00 to 10:00 and 17:00 to 21:00
Before appointments start: “my tooth started aching in the night, is there a morning slot?”
On the lunch break people check whether there is a children’s doctor and a free slot on Saturday.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Саламатсызбы! Эртең саат 10:00дө Айгерим дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Айгерим. Записать вас?
What the agent takes off your hands
Books with the right doctor
Finds the earliest free time with the right doctor and books it at once. It reads schedules from Google Calendar and saves patients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Quotes your price list
Answers with starting prices from your list: consultation, cleaning, treatment. It never promises the final cost: the doctor names it after the examination.
Gives no medical advice
The agent does not diagnose, suggest medicine or say whether a treatment is right for someone. Those questions go to the doctor with a summary of the chat, and the patient is offered a consultation.
Sends reminders
Messages the patient the day before and again in the morning. If they can’t make it, the agent moves the appointment to another day in the same chat, and the freed-up time opens for booking again.
Shopokov: local context
A town in Sokuluk District, half an hour from Bishkek.
A town on the road west of Bishkek, from where many commute to the capital every day.
In Shopokov some people work or study in Bishkek and weigh up treatment in the capital against a clinic near home. They book where they got a quick answer and a slot in the evening or on Saturday.
Areas and landmarks customers mention
the town centre, the Bishkek road
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes. It replies in the language the patient wrote in: Kyrgyz, Russian or English. If the patient switches language, the agent switches too.
Can the agent recommend treatment to a patient?
No. If a patient asks what is wrong with a tooth or which medicine to buy, the agent replies that only the doctor can say and offers to book an examination. The question itself goes to the doctor along with the chat.
Where does the agent see the doctors’ schedules?
Connect the doctors’ Google Calendars: the agent sees the free hours and books only into them. You can also do without a calendar, and then the schedule is kept in the built-in Solwees CRM. New patients and requests go to Bitrix24 or amoCRM if the clinic works in them.
Does it work for a clinic with several doctors?
Yes. Each doctor has their own schedule and services. The agent books with the doctor who provides the service needed, and if the patient is not sure whom to see, it books a first consultation.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Shopokov and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up, connect the clinic’s WhatsApp and add your doctors with their services and prices. The first 7 days are free, no card needed, and in that time you will see how the agent handles real conversations with patients.
Put the agent to work in Shopokov
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.