AI receptionist for clinics and dental practices in Osh
People with toothache in Osh write to the nearest clinic and will not wait long for a reply. The agent answers at once, even while the receptionist is busy with a patient: offers a time today or tomorrow, says what a first examination costs and books it on the spot.
Hello! I’d like to have my teeth cleaned. How much is it and how long does it take?
Hello! A professional cleaning starts at 1,500 som and takes about an hour; the doctor will confirm the exact price at the appointment. We have Thursday at 10:00 or Saturday at 12:30 with Dr Aiperi. Which suits you?
Saturday. Do I need a separate check-up before the cleaning?
No need to book one separately: the doctor will look at your teeth at the start of the appointment. You’re booked for Saturday at 12:30, cleaning, with Dr Aiperi.
Great, thank you!
I’ll send a reminder the day before. If your plans change, write here and I’ll find another time.
When customers write in Osh
In the morning people in pain write and ask for an appointment today. From 18:00 they write without the rush: what a filling costs, whether there is a children’s doctor, whether they can come on Saturday. The patient expects an answer to those the same evening.
Busiest hours: 08:00 to 11:00 and 18:00 to 22:00
Messages before the clinic opens: “toothache, can I come today?”
On the lunch break people check whether there is a children’s doctor and a free slot on Saturday.
Late-evening messages when it hurts and the clinic is closed. The agent books a morning slot and passes the question to the doctor.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
In the south customers also write in Uzbek, and the agent answers in Uzbek too.
Саламатсызбы! Эртең саат 10:00дө Айпери дарыгерде бош убакыт бар. Сизди жазып коёюнбу?
Здравствуйте! Завтра в 10:00 есть свободное время у врача Айпери. Записать вас?
What the agent takes off your hands
Books with the right doctor
Finds the earliest free time with the right doctor and books it at once. It reads schedules from Google Calendar and saves patients in Bitrix24 or amoCRM; without a system, everything lives in the built-in Solwees CRM.
Quotes your price list
Says what a consultation, a filling or a cleaning costs, exactly as your price list puts it. If the price depends on the case, the agent says so: the doctor will give the final figure at the appointment.
Gives no medical advice
The agent does not diagnose, suggest medicine or say whether a treatment is right for someone. Those questions go to the doctor with a summary of the chat, and the patient is offered a consultation.
Sends reminders
The day before and on the morning of the visit, in the patient’s language. If the patient can’t come, it offers another time right away, so the doctor’s slot is not lost.
Osh: local context
The second city of the country and the capital of the south, with over 300,000 people.
Customers write in Kyrgyz, Uzbek and Russian, often switching language in the same conversation.
Osh starts early: the bazaar opens at dawn, and messages pick up again towards the evening.
People come from nearby districts to shop and for services, so many customers write ahead before the trip.
In Osh pain is easier to describe in your own language, so patients write in Kyrgyz, Uzbek or Russian. The agent answers in the patient’s language, books with the doctor and passes on the complaint as the patient described it, with no guesses and no diagnoses.
Areas and landmarks customers mention
Jayma Bazaar, Sulaiman-Too, Kurmanjan Datka Street, Lenin Street
- Where
- city of national significance
- Population
- over 300,000
- Customer languages
- Kyrgyz, Uzbek, Russian
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer in Kyrgyz?
Yes, and not only in Kyrgyz. Patients write in Kyrgyz, Uzbek, Russian or English, and the agent answers in the same language without switching unless asked. If a patient changes language mid-chat, the agent carries on in the new one.
Can the agent recommend treatment to a patient?
No. It does not diagnose, suggest medicine or say whether a treatment is right. It books a consultation and passes the question to the doctor with a summary of the chat, telling the patient the doctor will reply.
Where does the agent see the doctors’ schedules?
Connect the doctors’ Google Calendars: the agent sees the free hours and books only into them. You can also do without a calendar, and then the schedule is kept in the built-in Solwees CRM. New patients and requests go to Bitrix24 or amoCRM if the clinic works in them.
Does it work for a clinic with several doctors?
Yes. Just set out which doctor does what and on which days, and the agent books the patient with the right one. If the patient can’t tell which doctor they need, the agent books a first examination, and the doctor takes it from there.
Will it answer people coming to Osh from the districts?
Yes. Many write ahead, before the trip into town. The agent answers at once, finds a convenient day and sends a reminder the day before so the trip is not wasted.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your doctors, services and prices, and watch the agent book patients.
Put the agent to work in Osh
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.