AI receptionist for real estate agencies in Andijan
In Andijan homes are sought by local families, by students and by people moving here for work. The agent answers them all on Telegram and Instagram, keeps purchases apart from rentals, checks the budget and district and hands a ready lead to a realtor.
Hello! We’re moving here as a family: my husband has been transferred for work. We need a two-room flat long term, near a school and a kindergarten; we have two children.
Hello! What is your monthly budget, and from what date do you need the flat? Should it be furnished, or do you have your own furniture?
Up to 4 million, from the 1st, furnished if possible.
There are two furnished options, both five minutes from a school: 3.5 and 3.8 million sum a month, and the owners are fine with children. You can view them on Wednesday after 18:00 or on Saturday afternoon. Which suits you?
Saturday, around 12.
You’re booked for Saturday at 12:00, both viewings one after the other. I’ve passed your request and conditions to the realtor, and Sherzod will call on Friday to confirm the addresses.
When customers write in Andijan
In spring and summer people ask more about houses with a courtyard, and in August and September about renting: students and their parents look for a flat before term starts. Most messages come in the evening and at weekends.
Busiest hours: 09:00 to 12:00 and 19:00 to 22:00
Morning checks on whether the flat from last night’s channel post has been sold.
Students’ parents ask how far it is to the university on foot and whether the owner lets for the academic year.
A message from another town: the family moves in a month and wants a rental lined up in advance. The agent checks the budget, district and dates.
Answers in Uzbek and Russian
The agent answers in the language the message came in and does not change it unless the customer asks. Here is one reply in both languages.
If a guest writes in English, the agent answers in English.
Assalomu alaykum! Rieltorimiz Sherzod kvartirani shanba kuni soat 12:00 da koʻrsatadi. Sizni yozib qoʻyaymi?
Здравствуйте! Риелтор Шерзод покажет квартиру в субботу в 12:00. Записать вас на показ?
What the agent takes off your hands
Answers about your listings
Knows the listings you uploaded: price, size, floor, finish, whether the cadastre papers are ready, instalment terms. It answers questions about the ads in your Telegram channel and on Instagram at any hour, night included.
Finds out what the client needs
Asks the questions a realtor would ask: how many people will live there, whether furniture and parking are needed, what budget and by what date. The answers go into the lead, so viewings are only of what fits.
Books viewings
Books the client a viewing at a time that suits them within your viewing hours and sends the address with a landmark the day before. If the client can’t make it, the viewing is moved in the same chat.
Hands the client to a realtor
The agent never sits on a hot lead: as soon as someone is ready to view or to talk price, the lead goes to a realtor with a summary and the whole chat. The realtor calls already briefed.
Understands voice messages
Many people do not type out a long request but say it: “two rooms, up to 600 million, near a school”. The agent understands Telegram voice messages in Uzbek and Russian, answers in text and puts the conditions into the lead.
Andijan: local context
The centre of Andijan Region, the easternmost in the country, on the south-eastern edge of the Fergana Valley.
Babur, the founder of the Mughal Empire, was born here, and the city has a literary museum named after him.
Andijan Region is the most densely populated in the country, and the villages around the city almost merge with it.
The day starts early: the bazaars come alive at dawn, and many try to finish their errands before the midday heat.
Buyers from other towns of the valley often view homes in Andijan in a single trip and want to see several at once. The agent books the viewings back to back on a day that suits them and passes the realtor the list of properties and the client’s brief.
Areas and landmarks customers mention
Jahon Bazaar, Bogishamol, the old town, Boburshoh Street, Navoi Avenue
- Where
- Andijan Region
- Population
- over 450,000
- Customer languages
- Uzbek, Russian
- Where they write
- Telegram and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Does the agent answer clients in Uzbek?
Yes. The agent answers in Uzbek, Russian or English, in the language the message came in. Uzbek on Telegram is written in both Latin and Cyrillic script; the agent reads both and understands voice messages too.
Where do the leads go?
Wherever your realtor will see them: your CRM or the built-in Solwees CRM. Nobody has to copy a lead out of the chat; the agent fills in the essentials itself: buy or rent, budget, district, dates.
How does the agent arrange viewings?
A viewing is only ever set within the hours the agency reserved for it. If none of them suits the client, the agent passes their wish on to the realtor, who arranges it directly.
Does it suit a housing estate’s sales office?
Yes. Flats in a housing estate sell over months, and questions pour in from Instagram and Telegram. The agent answers from your layouts, prices and instalment terms, and books those who want to see the show flat or the site at a convenient time.
What does the agent leave to people?
Anything that needs a person to take responsibility: bargaining, the sale itself, checking the cadastre and documents, mortgage terms at a particular bank. The agent passes such questions to a realtor and makes nothing up.
Does it work if customers come in from other towns of the valley?
Yes. Many people come to you from other towns of the valley and write ahead. The agent finds a day for the viewing, explains how to find the property and sends a reminder the day before.
How do I try it?
Connect the agency’s Telegram, plus Instagram and WhatsApp if you need them, and upload your listings with prices and terms. The first 7 days are free, no card needed.
Put the agent to work in Andijan
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.