AI receptionist for restaurants and cafes in Bishkek
In Bishkek a guest picks the place that answered first. The agent answers for your host on WhatsApp and Instagram: books tables, answers about the menu and delivery and takes toi requests.
Good evening! Could we get a table for six this Saturday at 19:00?
Good evening! There is a table for six by the window on Saturday at 19:00. What name should I put it under?
Erlan. It’s a birthday, can we bring our own cake?
Your own cake is fine, I’ve told the manager. Booked: Saturday, 19:00, table for six, under Erlan.
Great, thanks!
See you on Saturday!
When customers write in Bishkek
On weekdays offices write in during the day: business lunch, a table at midday, delivery. After six come bookings for the evening and the weekend, and closer to midnight banquet requests arrive. Answer only in the morning, and some guests will have booked elsewhere by then.
Busiest hours: 11:00 to 13:00 and 17:00 to 21:00
Questions about the business lunch and tables for midday.
Asking if a table is free right now and whether it can be held for them.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Takes bookings on WhatsApp and Instagram, checks time, party size and wishes, confirms and sends a reminder the day before.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Talks through dishes, prices, halal, opening hours and delivery according to your menu and your rules.
Keeps up in the evening rush
When the room is full and the host is busy with guests, the agent keeps answering chats so nobody is left waiting.
Bishkek: local context
The capital and the largest service market in the country: over a million people and the toughest competition for every customer.
The city keeps growing south and east, and new residential areas get their own salons, cafes and clinics.
Life shifts to the evening: traffic and work by day, and after six people decide where to go and message businesses.
Many businesses run in two languages at once, with signs and chats in both Kyrgyz and Russian.
In Bishkek every street has several places to eat, and a guest picks the one that answers first. Banquets are a story of their own: toi requests come weeks or months ahead, and each one is worth more than a dozen ordinary bookings.
Areas and landmarks customers mention
Dzhal, Asanbai, Vostok-5, Yug-2, Kok-Zhar, Tunguch, Mossovet, Philharmonia
- Where
- city of national significance
- Population
- over 1 million
- Customer languages
- Russian, Kyrgyz, English
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.
Where do bookings live?
In the built-in Solwees CRM, or in Bitrix24 and amoCRM if you already use them. Your host sees every booking in one place.
Does the agent answer in Kyrgyz?
Yes. It replies in the guest’s language: Kyrgyz, Russian or English.
What if no tables are free?
The agent follows your booking rules and never takes a table that does not exist. It offers another time or puts the guest on the waitlist.
Does the agent take bookings around the clock?
Yes. It answers at any hour, night included, and books against your schedule. In the morning your team sees every new request in one inbox.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Bishkek
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.