AI receptionist for restaurants and cafes in Shopokov
In Shopokov a cafe lives on evening bookings and banquets, while questions come in at any hour. The agent answers for your host: books tables, answers about the menu and delivery and takes toi requests.
Hello! We want to celebrate Dad’s 60th birthday, about 70 guests. Is the hall free on Saturday in two weeks?
Hello! Yes, the hall is free that Saturday. So the manager can prepare the menu and costing, what is your budget per person? And what name should I put the request under?
Jyldyz. About 900 som per person, and beshbarmak for sure.
Noted: Saturday, 60th birthday, about 70 guests, 900 som per person, beshbarmak on the menu, under Jyldyz. I’ve passed the request to the manager, who will get in touch tomorrow with menu options.
Great, we’ll wait. Thank you!
You’re welcome! If the guest count changes, write here and I’ll let the manager know.
When customers write in Shopokov
Most messages arrive after work: how late are you open, are there free tables, can we order food home. Toi requests come less often, but each one needs working through in detail: the date, the guests, the menu.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Questions about the business lunch and tables for midday.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Takes bookings on WhatsApp and Instagram, checks time, party size and wishes, confirms and sends a reminder the day before.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Talks through dishes, prices, halal, opening hours and delivery according to your menu and your rules.
Keeps up in the evening rush
When the room is full and the host is busy with guests, the agent keeps answering chats so nobody is left waiting.
Shopokov: local context
A town in Sokuluk District, half an hour from Bishkek.
A town on the road west of Bishkek, from where many commute to the capital every day.
In Shopokov cafes serve locals and people driving through. Guests ask whether you are open now and whether they can take food away, and they want an answer right away.
Areas and landmarks customers mention
the town centre, the Bishkek road
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes, and in detail: it asks about the occasion, the date, the guest count and menu wishes, then passes your manager one ready request. It names a banquet price only if you have set one yourself.
Where do bookings live?
In the built-in Solwees CRM, or in Bitrix24 and amoCRM if you already use them. Your host sees every booking in one place.
Does the agent answer in Kyrgyz?
Yes. Whatever language the guest writes in, the agent answers in it: Kyrgyz, Russian or English.
What if no tables are free?
The agent follows your booking rules and never takes a table that does not exist. It offers another time or puts the guest on the waitlist.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Shopokov and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Shopokov
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.