AI receptionist for restaurants and cafes in Kemin
In a small cafe in Kemin the owner often greets guests and answers WhatsApp too. The agent takes the chats over: books a table, quotes prices from the menu and takes a toi request while you work the floor.
Hello! We want to celebrate Dad’s 60th birthday, about 70 guests. Is the hall free on Saturday in two weeks?
Hello! Yes, the hall is free that Saturday. So the manager can prepare the menu and costing, what is your budget per person? And what name should I put the request under?
Jyldyz. About 900 som per person, and beshbarmak for sure.
Noted: Saturday, 60th birthday, about 70 guests, 900 som per person, beshbarmak on the menu, under Jyldyz. I’ve passed the request to the manager, who will get in touch tomorrow with menu options.
Great, we’ll wait. Thank you!
You’re welcome! If the guest count changes, write here and I’ll let the manager know.
When customers write in Kemin
Most messages arrive after work: how late are you open, are there free tables, can we order food home. Toi requests come less often, but each one needs working through in detail: the date, the guests, the menu.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Questions about the business lunch and tables for midday.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Takes bookings on WhatsApp and Instagram, checks time, party size and wishes, confirms and sends a reminder the day before.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Talks through dishes, prices, halal, opening hours and delivery according to your menu and your rules.
Keeps up in the evening rush
When the room is full and the host is busy with guests, the agent keeps answering chats so nobody is left waiting.
Kemin: local context
A town in the east of Chuy Region on the way to Issyk-Kul, next to the Chon-Kemin gorge.
The road into the Chon-Kemin gorge starts here, for horse treks and mountain holidays.
In Kemin cafes serve locals and people driving through. Guests ask whether you are open now and whether they can take food away, and they want an answer right away.
Areas and landmarks customers mention
the town centre, the Issyk-Kul road, the Chon-Kemin gorge
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.
Where do bookings live?
If you keep guests in Bitrix24 or amoCRM, bookings go there. With no CRM, they are kept in the built-in Solwees CRM, and the whole day’s bookings show as one list.
Does the agent answer in Kyrgyz?
Yes. Whatever language the guest writes in, the agent answers in it: Kyrgyz, Russian or English.
What if no tables are free?
The agent books only by your rules and never promises a table that is not there. It offers the guest another time or another day, and if they need that exact time, puts them on the waitlist.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Kemin and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Kemin
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.