AI receptionist for restaurants and cafes in Tokmok
In Tokmok people message a cafe an hour before dinner and a month before a toi, and expect a quick answer every time. The agent answers for your host: books tables, quotes prices from the menu and collects banquet requests.
Hello! We want to celebrate Dad’s 60th birthday, about 70 guests. Is the hall free on Saturday in two weeks?
Hello! Yes, the hall is free that Saturday. So the manager can prepare the menu and costing, what is your budget per person? And what name should I put the request under?
Nurzat. About 1,200 som per person, and beshbarmak for sure.
Noted: Saturday, 60th birthday, about 70 guests, 1,200 som per person, beshbarmak on the menu, under Nurzat. I’ve passed the request to the manager, who will get in touch tomorrow with menu options.
Great, we’ll wait. Thank you!
You’re welcome! If the guest count changes, write here and I’ll let the manager know.
When customers write in Tokmok
By lunchtime people ask what is on the menu today and whether you deliver, in the evening they book tables for the weekend. A toi request usually comes late, once the relatives have agreed on a date, and it matters to answer it the same evening.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Asking what is for lunch today and ordering food to take away.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Asks the guest for the date, the time and the party size, offers a free table and confirms the booking at once. The day before, it lets the guest know they are expected.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Talks through dishes, prices, halal, opening hours and delivery according to your menu and your rules.
Keeps up in the evening rush
In the evening, when the room is full, your host has no time for the phone. Meanwhile the agent answers every message, and the booking does not go to the place next door.
Tokmok: local context
One of the largest towns of the Chuy valley, about 60 km from Bishkek, next to the Burana Tower.
Many customers work in the capital and write on their way home.
The road to Issyk-Kul runs nearby, and summer traffic grows noticeably.
Many people work or study in Bishkek and come home in the evening.
At weekends people in Tokmok book tables for family lunches and birthdays, and the messages start on Friday evening. The agent answers each one while your host is busy on the floor and confirms the booking at once.
Areas and landmarks customers mention
the central market, the Bishkek road, the Burana Tower
- Where
- Chuy Region
- Population
- over 70,000
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes. It checks the date, guest count, format and menu wishes and hands your manager a ready request. It only quotes a banquet price if your rules include one.
Where do bookings live?
If you keep guests in Bitrix24 or amoCRM, bookings go there. With no CRM, they are kept in the built-in Solwees CRM, and the whole day’s bookings show as one list.
Does the agent answer in Kyrgyz?
Yes. It replies in the guest’s language: Kyrgyz, Russian or English.
What if no tables are free?
The agent books only by your rules and never promises a table that is not there. It offers the guest another time or another day, and if they need that exact time, puts them on the waitlist.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Tokmok and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign-up takes a few minutes and the first 7 days are free, no card. Connect WhatsApp, add your menu and booking rules, and watch the agent answer guests.
Put the agent to work in Tokmok
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.