AI receptionist for restaurants and cafes in Orlovka
In Orlovka a toi is arranged well ahead, while lunch and an evening table get asked about on the day. The agent answers both at once, so the guest does not go to the cafe next door.
Good evening! Could we get a table for six this Saturday at 19:00?
Good evening! There is a table for six by the window on Saturday at 19:00. What name should I put it under?
Adilet. It’s a birthday, can we bring our own cake?
Your own cake is fine, I’ve told the manager. Booked: Saturday, 19:00, table for six, under Adilet.
Great, thanks!
See you on Saturday!
When customers write in Orlovka
Fewer messages come during the day, mostly about lunch and takeaway. In the evening people ask about tables for the weekend and free dates for a toi, and such a request must not slip: someone else may take the free Saturday.
Busiest hours: 12:00 to 14:00 and 17:00 to 21:00
Asking what is for lunch today and ordering food to take away.
Evening bookings sent on the way home from work.
A toi request for next month: date, guest count, menu.
Answers in Kyrgyz and Russian
The agent replies in the language the customer wrote in and does not switch unless asked. Here is the same reply in both.
If a customer switches to English, the agent follows.
Кутман кеч! Ишемби күнү саат 19:00гө терезенин жанында алты кишилик үстөл бош. Брондоп коёюнбу?
Добрый вечер! На субботу в 19:00 есть стол на шестерых у окна. Бронирую?
What the agent takes off your hands
Books tables
Takes bookings on WhatsApp and Instagram, checks time, party size and wishes, confirms and sends a reminder the day before.
Collects toi and banquet requests
Asks the guest what your manager would ask: the occasion, how many guests, the menu and the budget. The manager gets a request that can be costed right away.
Answers about menu and delivery
Tells a guest whether plov or manti are on the menu, what delivery costs and how late you are open. It answers only from your menu and rules and never makes things up.
Keeps up in the evening rush
In the evening, when the room is full, your host has no time for the phone. Meanwhile the agent answers every message, and the booking does not go to the place next door.
Orlovka: local context
A small town in Kemin District of Chuy Region.
A quiet town by the mountains, where many travel to Bishkek and Tokmok on business.
In Orlovka cafes serve locals and people driving through. Guests ask whether you are open now and whether they can take food away, and they want an answer right away.
Areas and landmarks customers mention
the town centre
- Where
- Chuy Region
- Customer languages
- Russian, Kyrgyz
- Where they write
- WhatsApp and Instagram
Works with your systems
The agent books and saves customers where you already work. If you have no system yet, everything lives in the built-in Solwees CRM.
- Bitrix24
amoCRM / Kommo
Google Calendar- Solwees CRM
Frequently asked questions
Will the agent take a toi request?
Yes, and in detail: it asks about the occasion, the date, the guest count and menu wishes, then passes your manager one ready request. It names a banquet price only if you have set one yourself.
Where do bookings live?
In the built-in Solwees CRM, or in Bitrix24 and amoCRM if you already use them. Your host sees every booking in one place.
Does the agent answer in Kyrgyz?
Yes. Whatever language the guest writes in, the agent answers in it: Kyrgyz, Russian or English.
What if no tables are free?
The agent books only by your rules and never promises a table that is not there. It offers the guest another time or another day, and if they need that exact time, puts them on the waitlist.
Does it work if customers drive in from Bishkek?
Yes. The agent explains how to reach you in Orlovka and offers a time that allows for the drive. If a customer is running late, they write in the same chat and the agent tells your staff.
How do I try it?
Sign up and connect your venue’s WhatsApp, which takes a few minutes. Add the menu, opening hours and booking rules, and the agent starts answering guests. The first 7 days are free, no card needed.
Put the agent to work in Orlovka
Connect Instagram, WhatsApp or Telegram, add your services and prices, and the agent starts answering the same day.