AI receptionist for nail salons.
Solwees answers Instagram, WhatsApp and calls for your nail salon at any hour. A client sends a photo of the design and asks when she can come: Solwees names the service, offers free times from your booking system and books manicure, pedicure or both with the right nail tech.
Booked in Fresha: Fri 17:30, manicure + pedicure
A message from Instagram: the client sends a design, gets the price and two free times, and is booked in the studio’s booking system.
What Solwees does for a nail salon
Most bookings start with a photo and a question about time. Solwees answers both while the nail techs are busy.
Design photos understood
Solwees reads a photo of nails, names the service it looks like and quotes it from your price list.
Services back to back
Manicure and pedicure, removal and a new coating are booked as one visit with the nail tech the client asks for.
Free times from your system
Times come from Altegio, Booksy, Fresha or Treatwell, and the booking is written there.
Back for a refill on time
A retention program in the Marketing module writes to the client in WhatsApp or Telegram the number of days after her visit you choose, and stops as soon as she books again.
FreshaBookedWhat lands in your booking system
Gel manicure, French + pedicure
Kate
- Time
- Fri 17:30
- Channel
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- Can you do a design like in this photo?
- How much is a gel manicure with removal?
- Is there anything free tomorrow after 18:00?
- Can I book manicure and pedicure at the same time?
- I’d like to see Kate again, when is she free?
- How long does a full set of nail extensions take?
- I need to move my visit to Saturday
- Do you do men’s manicure?
How to start
Connect your booking system
Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio or Wix Bookings: services, specialists and free times are read from there.
Connect your channels
WhatsApp, Instagram, Telegram, the website chat and your phone number, each connected in a few minutes.
Write your rules
Prices, preparation and what goes to a person go into the knowledge base once. From then on Solwees answers.
Works with the system you already use
Solwees books into Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio and Wix Bookings. On another system, the assistant collects the request and your team confirms the time.
Altegio
Booksy
Treatwell
Bokadirekt
Bookio
Wix BookingsGood to know
- Solwees names a service from a photo only as your price list describes it; an unusual design goes to the nail tech for a price.
- A nail tech’s schedule and services are read from your booking system, so they stay where you edit them.
- Prices are only what you write in your price list and knowledge base.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI receptionist for nail salons
Can an AI receptionist book a manicure from a photo?
Yes. Solwees reads the photo, names the service it matches in your price list, quotes the price and offers free times. A design it cannot match goes to the master with the photo attached.
Can it book manicure and pedicure as one visit?
Yes. Solwees books several services back to back with one nail tech, or with two at the same time, as your booking system allows.
Does Solwees answer Instagram messages for a nail salon?
Yes. Solwees answers Instagram Direct, WhatsApp, Telegram, the website chat and calls in one place, reads design photos sent in any of them and books the visit in the same conversation.
What happens when a client moves or cancels a visit?
The client can move or cancel the visit in the same chat within your rules, and the change goes into your booking system, so the time is free again for others.
Will Solwees quote a price I have not set?
No. Solwees quotes only what your price list and knowledge base state. A price it does not have goes to the nail tech, and the client is told who will answer.
How much does the AI receptionist for nail salons cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
All industriesLet Solwees answer your nail salon
Connect your channels and your system, and the next message gets an answer at any hour.