AI receptionist for veterinary clinics.
Owners call about vaccinations, check-ups and pets that are unwell. Solwees books routine visits by pet and reason, gives your prices and preparation rules, and sends anything urgent to the clinic’s phone at once.
Booked: Sat 10:30, vaccination, beagle 11 weeks
An owner books a vaccination for a puppy: Solwees asks the age, books the visit and reminds them to bring the vaccination book.
What Solwees does for a vet clinic
The phone rings during surgery and consultations. Solwees takes the routine calls and never delays an urgent one.
Booked by pet and reason
Species, age and reason for the visit are collected, and the visit is booked with the right vet.
Urgent cases first
Poisoning, injuries or a pet that will not breathe normally: Solwees sends the owner to the clinic’s phone at once.
Prices and preparation
Vaccination, neutering and fasting rules come from your knowledge base.
Reminders
A retention program in the Marketing module writes to owners when the next vaccination or check-up is due, the number of days after a visit you set, and stops once they book.
What lands in your schedule
Beagle, 11 weeks
Second vaccination
- Vet
- Dr. Lopez
- Time
- Sat 10:30
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- My puppy needs his second vaccination
- How much is neutering a cat?
- Should my dog fast before the operation?
- My cat ate a lily, what do I do?
- Do you see rabbits?
- Is there a time on Saturday?
- When is the next rabies vaccination due?
- Can I bring two dogs at once?
How to start
Connect your booking system
Altegio, Booksy, Bookio or Wix Bookings. On another system, Solwees collects requests and your team confirms the time.
Connect your channels
WhatsApp, Instagram, Telegram, the website chat and your phone number, each connected in a few minutes.
Write your rules
Prices, preparation and what goes to a person go into the knowledge base once. From then on Solwees answers.
Works with the system you already use
Solwees books into Altegio, Booksy, Bookio and Wix Bookings, which serve studios of many kinds. On another system, the assistant collects the request and your team confirms the time.
Good to know
- Solwees does not diagnose animals; the list of urgent signs and the clinic’s emergency number are yours.
- Appointments go into Altegio, Booksy, Bookio or Wix Bookings; on another system the team confirms each request.
- Prices and preparation rules come from your knowledge base.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI receptionist for veterinary clinics
Can an AI receptionist book vet appointments?
Yes. Solwees asks the species, age and reason for the visit and books it with the right vet at a free time.
What does Solwees do with an urgent case?
It does not assess it. It tells the owner to call the clinic’s number at once and alerts your team.
Can Solwees remind owners about vaccinations?
Yes. A retention program in the Marketing module writes the number of days after a visit you set and stops as soon as the owner books. Messages go by WhatsApp or Telegram.
Does Solwees answer calls during surgery?
Yes. It answers calls and messages while the team is busy and books routine visits. What sounds urgent goes to the clinic’s phone at once.
What does Solwees ask before booking?
The species, the age and the reason for the visit, and anything else your rules ask for, so the vet knows who is coming.
How much does the AI receptionist for veterinary clinics cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
All industriesLet Solwees answer your vet clinic
Connect your channels and your system, and the next message gets an answer at any hour.