AI answering service for cleaning and home services.
Cleaning, pest control, roofing, locksmiths: the phone rings while the team is on a job. Solwees answers, collects the address, the scope and photos, quotes the fixed prices from your list and passes a complete job request to the office.
Request to the office: Thu morning, 2-bed end-of-tenancy clean
A request for an end-of-tenancy clean: Solwees asks the size of the flat, quotes the fixed price and passes the job with a convenient date to the office.
What Solwees does for a home services company
Whoever answers first gets the job. Solwees answers every call and message and hands the office a request it can schedule.
A complete request
Address, scope, access and a convenient time are collected in the conversation.
Fixed prices only
Solwees quotes what your price list states; anything else is passed on for a quote.
Photos for the quote
A client sends a photo of the roof or the stain, and it reaches the office with the request.
Urgent jobs on top
A burst pipe or a lockout is marked urgent and the owner is alerted at once.
What the office receives
End-of-tenancy clean, 2 bedrooms
Calle Mayor 8
- When
- Thursday morning
- Quoted
- €180 from the price list
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- How much is an end-of-tenancy clean?
- Can you come tomorrow morning?
- Do you do pest control for cockroaches?
- I’m locked out, can someone come now?
- Here is a photo of the roof leak
- Do you bring your own products?
- Can I get a quote for a 3-bedroom house?
- Do you work at weekends?
How to start
Connect your channels
Your phone number, WhatsApp, Instagram, Telegram and the website chat, each connected in a few minutes.
Add your prices and areas
Fixed prices, the areas you cover and the jobs that need a visit go into the knowledge base.
Choose where requests go
The shared inbox and the mobile app, and the CRM built into Solwees, Bitrix24 or amoCRM.
Works with the system you already use
Solwees passes each request to your team in the shared inbox and the mobile app, and can write it into Bitrix24, amoCRM or the CRM built into Solwees.
amoCRM / KommoGood to know
- Solwees passes the request to the office; who goes out and when is decided by your team.
- Solwees has no connector to field service software; the office enters the job there.
- Prices are only the fixed ones in your price list.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI answering service for cleaning and home services
Can an AI answering service take cleaning and home service requests?
Yes. Solwees answers calls and messages, collects the address, the scope and a convenient time, quotes your fixed prices and passes the request to the office.
Does Solwees book the job into the schedule?
It passes the request to your office in the shared inbox and the mobile app, and can write it into your CRM. The office confirms the time and enters the job.
Does Solwees answer calls while the team is on a job?
Yes. It answers calls and messages on your number and channels at any hour, and passes each request to the office with the details.
Can Solwees quote prices?
Only the fixed prices in your price list. Anything that needs a visit or a photo goes to the office for a quote.
Where do the requests go?
To the shared inbox and the mobile app, and as a deal into the CRM built into Solwees, Bitrix24 or amoCRM, with the conversation and a short summary.
How much does the AI answering service for cleaning and home services cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
All industriesLet Solwees answer your service line
Connect your channels and your system, and the next message gets an answer at any hour.