AI assistant for travel agencies.
Travellers ask about tours, prices and dates in every channel and in many languages. Solwees answers from your tour descriptions, collects the dates, the number of travellers and the budget, and passes a ready lead to a manager.
Deal in CRM: 7-day tour, 2 travellers, from 10 Aug
An enquiry about a mountain tour: Solwees explains what is included, collects the dates and the group size and creates a deal for the manager.
What Solwees does for a travel agency
Most enquiries ask the same things. Solwees answers them and leaves your managers the sale.
Tours explained
Programme, what is included, prices and dates come from your knowledge base.
A ready lead
Dates, number of travellers, budget and wishes are collected before a manager steps in.
Any language
Solwees answers travellers in 50+ languages, in the language they write in.
Deals and follow-ups
Each lead is a deal in your CRM with its stage, and your manager writes to travellers who went quiet from the same conversation.
amoCRM / KommoNew requestWhat the manager receives
Lakes and Mountains, 7 days
2
- Dates
- From 10 August
- Channel
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- Do you have a 7-day mountain tour in August?
- What is included in the price?
- Do I need a visa?
- Can we travel with a 3-year-old?
- Is there a discount for a group of six?
- Can I pay in instalments?
- Which hotels are on the tour?
- Can I change the dates after booking?
How to start
Connect your CRM
The CRM built into Solwees, Bitrix24 or amoCRM / Kommo: each lead lands there as a deal.
Connect your channels
WhatsApp, Instagram, Telegram, the website chat and your phone number, each connected in a few minutes.
Describe your offer
Your services, packages and prices, and the questions a manager answers, go into the knowledge base.
Works with the system you already use
Every lead lands as a deal in the CRM built into Solwees, or in Bitrix24 or amoCRM, with the conversation and a short summary.
Good to know
- Solwees does not take payment for a tour or confirm availability; the manager does.
- Tour descriptions, prices and visa notes are the ones you write in the knowledge base.
- Leads land in the CRM built into Solwees, Bitrix24 or amoCRM.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI assistant for travel agencies
Can an AI assistant answer travel enquiries?
Yes. Solwees explains your tours from the knowledge base, collects the dates, the travellers and the budget, and passes a ready lead to a manager in your CRM.
Does Solwees book the tour?
No. It qualifies the enquiry and creates the deal; your manager confirms availability, sends the contract and takes payment.
Does Solwees answer in the traveller’s language?
Yes. It answers in the language the traveller writes in, more than 50 languages, from your tour descriptions.
Which CRMs does Solwees work with?
The CRM built into Solwees, Bitrix24 and amoCRM / Kommo. Each lead lands as a deal with the conversation and a short summary.
Does Solwees answer visa questions?
Only with the visa notes you write in the knowledge base. Anything else goes to your manager.
How much does the AI assistant for travel agencies cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
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