AI receptionist for lash and brow studios.
Solwees answers your lash and brow studio’s messages and calls, often late in the evening. It quotes volume, refills and laminations from your price list, tells a refill from a new set and books the right length of visit with the lash artist.
Booked in Altegio: Thu 16:00, 2D refill
A late message: the client asks for a refill three weeks after her set, and Solwees books the refill, not a full set.
What Solwees does for a lash and brow studio
The same questions every day: how much, how long, refill or new set. Solwees answers them your way.
Refill or new set
Solwees asks when the last set was done and books the service your rules give for that time.
The right length of visit
Each service is booked with its own length, so a lamination and a full set never overlap.
Looks from a photo
A client sends a photo of the effect she wants, and Solwees names the matching service from your list.
Back for the next refill
A retention program in the Marketing module writes to the client in WhatsApp or Telegram the number of days after her set you choose, and stops once she books the refill.
AltegioBookedWhat lands in your booking system
2D refill
Olga
- Time
- Thu 16:00, 1.5 h
- Channel
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- How much is a 2D refill?
- My set was done four weeks ago, is it still a refill?
- Can you do a look like this one?
- Do you do brow lamination with tinting?
- How long does a classic set take?
- Is Olga free this weekend?
- My eyes are irritated after the extensions, what should I do?
- Do you have anything late on Friday?
How to start
Connect your booking system
Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio or Wix Bookings: services, specialists and free times are read from there.
Connect your channels
WhatsApp, Instagram, Telegram, the website chat and your phone number, each connected in a few minutes.
Write your rules
Prices, preparation and what goes to a person go into the knowledge base once. From then on Solwees answers.
Works with the system you already use
Solwees books into Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio and Wix Bookings. On another system, the assistant collects the request and your team confirms the time.
Booksy
Fresha
Treatwell
Bokadirekt
Bookio
Wix BookingsGood to know
- The rule for refill or new set is yours: Solwees applies the weeks you write in the knowledge base.
- Questions about allergies or irritation after a visit go to the lash artist, not answered by Solwees.
- Prices and lengths of services come from your booking system and price list.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI receptionist for lash and brow studios
Can an AI receptionist tell a refill from a new set?
Yes, by your rule. Solwees asks when the last set was done and books a refill within the weeks you set, a new set after that.
What does Solwees do if a client writes about irritation after extensions?
It does not give advice. The conversation goes to your lash artist with a note, and the client is told who will answer.
Can Solwees book a brow lamination and a lash lift in one visit?
Yes. Several services are booked back to back with one specialist, each with its own length, as your booking system allows.
Does Solwees remind clients about refills?
Yes, with a retention program in the Marketing module: you set how many days after a visit the message goes, and the chain stops when the client books again. Messages go by WhatsApp or Telegram.
Which booking systems does it work with?
Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio and Wix Bookings. On another system, Solwees collects the request and your team confirms the time.
How much does the AI receptionist for lash and brow studios cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
All industriesLet Solwees answer your lash and brow studio
Connect your channels and your system, and the next message gets an answer at any hour.