AI receptionist for physiotherapy clinics.
Patients call between sessions while every therapist is busy. Solwees answers about treatments and prices, books the first visit or a follow-up with the right therapist and passes medical questions to your team.
Booked: Wed 18:00, first visit, lower back pain
A patient with back pain asks for a first visit: Solwees books an assessment with an osteopath and notes the complaint.
What Solwees does for a physiotherapy clinic
A therapist’s hands are busy for an hour at a time. Solwees keeps the phone answered in between.
First visit or follow-up
Solwees asks whether the patient has been before and books the matching visit and length.
The right therapist
Physiotherapist, osteopath or massage therapist: each is booked for the services they do.
Medical questions to a person
Solwees does not judge pain or injuries; such questions go to your team with a note.
Courses of sessions
A retention program in the Marketing module writes to patients who have not booked their next session, the number of days after a visit you set, and stops once they book.
AltegioBookedWhat lands in your schedule
First visit, 60 min
Daniel, osteopath
- Time
- Wed 18:00
- Note
- Lower back pain after the gym
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- My back hurts after the gym, can I see an osteopath?
- How much is a first visit?
- Do you accept my insurance?
- Is there a sports massage this week?
- Should I bring my MRI?
- Can I come at 8 in the morning?
- I felt worse after the last session
- Do I need a referral?
How to start
Connect your schedule
Altegio or Doctra; with TOOKI, requests arrive as leads. On another system, the team confirms each request.
Connect your channels
WhatsApp, Instagram, Telegram, the website chat and your phone number, each connected in a few minutes.
Set what goes to a person
Medical questions, urgent signs and the emergency line are written by you, and Solwees follows them.
Works with the system you already use
Solwees books into Altegio and Doctra, and passes requests to TOOKI as leads for your manager. On another system, the assistant collects the request and your team confirms the time.
Doctra
TOOKIGood to know
- Solwees does not give exercises or treatment advice; it books a visit or passes the question on.
- Insurance and referral rules are the ones you write in the knowledge base.
- Appointments go into Altegio or Doctra; on another system the team confirms each request.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI receptionist for physiotherapy clinics
Can an AI receptionist book physiotherapy sessions?
Yes. Solwees books a first visit or a follow-up with the therapist who does that service, at a time that is free in your system.
Will Solwees give a patient advice about pain?
No. Solwees does not assess symptoms or suggest exercises. It books a visit, or passes the question to your team with a note.
Can Solwees answer the phone for my clinic?
Yes. Solwees answers calls on your number, books the visit while the patient is on the line and writes a short summary for your team. Calls are included in Studio and run on minute packs in Solo.
Does Solwees answer questions about insurance?
It answers with the insurance and referral rules you write. A question your rules do not cover goes to your team.
Which systems does it book into?
Altegio and Doctra; requests to TOOKI arrive as leads. On another system, the team confirms each request.
How much does the AI receptionist for physiotherapy clinics cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
All industriesLet Solwees answer your physiotherapy clinic
Connect your channels and your system, and the next message gets an answer at any hour.