AI receptionist for skin care studios.
Solwees answers your skin care studio’s messages and calls at any hour. Clients want to know which facial to choose and when there is a free time: Solwees explains your treatments from the knowledge base, books them in your booking system and passes questions about a particular skin to the esthetician.
Booked in Booksy: Tue 15:00, consultation + facial
A client asks which treatment helps with dull skin: Solwees describes two treatments from the studio’s list and books a consultation.
What Solwees does for a skin care studio
Many questions need an esthetician, many only need an answer and a time. Solwees knows the difference.
Treatments explained
What a peel or a facial is, how long it takes and what it costs, from your knowledge base.
No advice about the skin
Solwees does not choose a treatment for a particular skin: it books a consultation or passes the question on.
Booked in your system
Treatments are booked with the right esthetician in Altegio, Booksy, Fresha or Treatwell.
Courses of treatments
A retention program in the Marketing module writes to the client in WhatsApp or Telegram when the next treatment of a course is due and stops once she books it.
BooksyBookedWhat lands in your booking system
Consultation + facial
Irina
- Time
- Tue 15:00
- Channel
What clients write
Messages like these come in every day. Solwees answers them from your price list, your free times and your knowledge base, and passes the rest to your team.
- Which facial is best for dull skin?
- How much is a chemical peel?
- Can I have a peel in summer?
- Is there a free time on Tuesday afternoon?
- I have a rash after yesterday’s treatment
- Do you do microneedling?
- How long should I wait between two peels?
- Can I book a consultation first?
How to start
Connect your booking system
Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio or Wix Bookings: services, specialists and free times are read from there.
Connect your channels
WhatsApp, Instagram, Telegram, the website chat and your phone number, each connected in a few minutes.
Write your rules
Prices, preparation and what goes to a person go into the knowledge base once. From then on Solwees answers.
Works with the system you already use
Solwees books into Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio and Wix Bookings. On another system, the assistant collects the request and your team confirms the time.
Altegio
Fresha
Treatwell
Bokadirekt
Bookio
Wix BookingsGood to know
- Solwees does not recommend a treatment for a particular skin or condition; it books a consultation instead.
- A reaction after a treatment is passed to the esthetician at once.
- Preparation and aftercare rules are the ones you write in the knowledge base.
- Chats on one channel work from the Start plan, every channel from Solo. Calls are included in Studio with 100 minutes a month; on Solo they run on minute packs. Broadcasts and retention programs are in the Marketing module, deals in the CRM module.
Questions about the AI receptionist for skin care studios
Can an AI receptionist recommend a facial?
It explains your treatments as you describe them, but it does not choose one for a particular skin. For that it books a consultation with your esthetician.
Which booking systems does Solwees work with for skin care?
Altegio, Booksy, Fresha, Treatwell, Bokadirekt, Bookio and Wix Bookings. On another system, Solwees collects the request and your team confirms the time.
What does Solwees do when a client writes about a reaction?
It does not judge the reaction. The conversation goes to your esthetician with a note, and the client is told who will answer.
Can it bring clients back for the next treatment of a course?
Yes. A retention program in the Marketing module writes the number of days after a visit you set and stops once the client books again.
Does Solwees answer in the client’s language?
Yes. It answers in the language the client writes in, more than 50 languages, from the same knowledge base.
How much does the AI receptionist for skin care studios cost?
Start at €49 a month answers chats on one channel, Solo at €99 answers chats on every channel, and Studio at €249 adds 100 call minutes a month. Modules add to a plan: CRM €19, Marketing €19 and Marketing with AI €39 a month. Prices as of October 2026, with a free 7-day trial without a card.
More in this group
All industriesLet Solwees answer your skin care studio
Connect your channels and your system, and the next message gets an answer at any hour.