Remembers every customer.
Every call, every booking, every preference, every special request. Saved against the customer's phone number. The next time they call, Solwees recognises them and picks up where you left off.
Visit history
Past bookings, no-shows, deposits paid, services purchased, average spend. All visible to your team in one customer profile.
Preferences
"Maria always books with Eveline." "Andrey prefers the terrace table." "Dr. Garcia is gluten-free." Solwees remembers and acts accordingly on the next call.
Cross-channel memory
A customer who books on WhatsApp this week and calls next month is the same person to Solwees. One profile, every channel, no duplicates.
VIP recognition
Flag your VIPs in the admin panel. When they call, your team gets a push notification: "Maria Gonzalez calling, gold-tier, last visit 12 days ago, prefers Eveline."
Hotel concierges do this well. Now everyone can.
Restaurants
The regular who books twice a month gets their usual table. The host doesn't need to remember 200 faces.
Salons & clinics
Clients book straight with the right stylist for their colour, the right doctor for their condition. No "who did you see last time?".
Sales-led businesses
Real estate, dental, aesthetic medicine. Repeat clients get treated like repeat clients. New ones get the right intro.
Give every customer the concierge treatment.
At zero extra labour cost. Solwees remembers what your team can't possibly remember.
Try for free