AI Receptionist for Customer Support in Extremadura
The community of Extremadura groups roughly 60 support teams across 3 markets (Badajoz, Cáceres, Don Benito). The pattern is the same in all of them: most inbound contact lands while the team is mid-service, and many requests sit unanswered.
Solwees answers calls and messages around the clock in English, Portuguese, French, Italian and Spanish, and logs every request in your system without anyone having to type.
Why this matters in Extremadura
3 cities in Extremadura share the same bottleneck for support teams: pressure peaks from 09:00 to 18:00, with most teams mid-service. A missed call is a missed customer, and empty slots hit revenue directly. Solwees closes that gap with a call answered in under a second and the details written into your system before the line drops. The same configuration applies in each city of the community with locally-adapted script and voice.
How Solwees solves it
- 01Tier-1 queries (order status, returns, FAQ) handled without human handoff.
- 02Ticket created in your CRM or helpdesk with a structured summary for tier-2.
- 03Handles 50+ languages with auto-detection and mid-call switching, no context lost.
Integrations that matter for support teams
Solwees connects to your CRM or scheduling tool via webhook, no migration required.
Channels Solwees works across
One agent, one context, across every channel your customers already use.
Phone calls
WhatsApp
Instagram
Telegram
Email
Web chat
Viber
TikTokPricing
From €99/month for a single-location support team in the community of Extremadura. Includes WhatsApp and other chats, a connection to your CRM or scheduling tool, and English-language support. Phone answering is added with a pack of call minutes (100 minutes for €39, bought once) or comes with the Studio plan at €249 a month. No contract.
Start free trialReady to automate the front desk of your support team in Extremadura?
Live in under 48 hours. No changes to your current systems, no team training.
Talk to SolweesFrequently asked questions
Which cities in Extremadura does Solwees cover?
Active coverage in 3 markets: Badajoz, Cáceres, Don Benito. Each city has its own script and local number, set up in under 48 hours.
Does it connect to my CRM or scheduling tool?
Yes. Solwees forwards name, phone, reason and time into the CRM or scheduling tool you already use, via native integration or webhook.
Which languages can it handle?
50+ languages with automatic detection. In Extremadura that includes English, Portuguese, French, Italian and Spanish, and the agent switches mid-call without losing context.
What does it cost?
From €99/month for a single-location support team. Same pricing across every city in Extremadura. No contract.
How long does it take to go live?
Standard rollout: 48 hours from signup. That includes a local number, the connection to your system, custom voice, and a script adapted to your support team.