Solwees sends a reminder a couple of hours before each booking. Customers tap to confirm, reschedule or cancel. Empty chairs become refillable slots instead of silent no-shows.
A WhatsApp or SMS reminder lands a couple of hours before the booking. Includes time, address and any special notes. Cuts no-shows.
Customer taps to confirm, reschedule or cancel. If they cancel, the slot opens for your waitlist automatically.
Reminders go out in the language the customer used to book. Spanish customer gets Spanish. German customer gets German. No template maintenance.
For higher plans: outbound confirmation calls or messages the day before big bookings, reactivation nudges for lapsed customers.
Saturday night peak — a 6-top no-show costs ~€300. A 90-second reminder loop recovers most of those.
Two-hour colour appointments protected. If a regular cancels, the next person on your waitlist gets offered the slot.
Cancellation policy enforced gently and automatically. Reminder timing tuned per service category.
Set the timing once. Solwees sends every reminder in the customer's language. No template maintenance.
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