AI receptionist for online stores in Kazakhstan
From Almaty and Astana to Atyrau and Petropavl customers write in messengers and expect a quick answer. Pick your town to see an example conversation, the busiest hours and what is different locally.
Hello! Is the down jacket from your latest post available in size 46? I’m 168 cm tall.
Hello! Yes, 46 is in stock in black and beige. By our size chart, at 168 cm it comes just below the knee. The price is 42,000 tenge.
I’ll take the black one. Do you deliver to Pavlodar? And how long does it take?
Yes, a parcel to Pavlodar takes 3-5 days and delivery is 2,500 tenge. You can pay by transfer or on delivery. Please send your name and address, and I’ll use this number.
Aigerim, 50 Kutuzov Street, flat 12, Pavlodar. I’ll pay on delivery.
Done: down jacket, black, size 46, delivery to Pavlodar, payment on delivery. I’ve passed the order to our manager, who will confirm the dispatch and send the tracking number here.
3 towns in 3 regions
Why it fits Kazakhstan
WhatsApp is the phone. Prices, bookings and rescheduling are settled on WhatsApp, and people choose from photos on Instagram. The agent connects to both and to Telegram and answers the same way on each.
Kazakh and Russian in one chat. Customers write the way they like, sometimes in both languages in one message. The agent answers in their language, and in the south in Uzbek too.
An answer while everyone is busy. Most messages arrive in the evening, at weekends and around the big holidays, when staff are with customers or already home. The agent answers at once and books on its own.
Start with your town
Connect your messengers, add services and prices, and the agent starts answering the same day.