Appels, rapports et notifications
Enregistrements et transcriptions, rapports, résumés et notifications à l’équipe.
7 articles · 6 vidéos
Calls: history, recordings, transcripts and the assistant's callsWhere to find every phone conversation of your AI receptionist in Solwees: call history, recordings, transcripts and scheduled calls with Call now and Cancel.1:11
Outbound campaigns: the assistant calls clients from your listHow to run an outbound calling campaign in Solwees: upload a client file, set calling windows, pace and retries, pick a voice agent, then launch and pause it.1:43
Reports: bookings, money and how the assistant worksHow to read reports in Solwees: bookings and revenue the service brought, the comparison with the previous period, how the figures are calculated, the report tabs, the period and the channel filter.1:38
Ads: which ads bring you clientsHow to see in Solwees which Instagram, Facebook and WhatsApp ads bring you clients: the conversations, bookings and revenue from each ad, and where a chat shows which ad the client came from.1:14
Conversation summaries, printing a report and a link to a report tabHow to get conversation summaries on a schedule in Solwees, pick their language, print a report or save it as a PDF, and send a colleague a link to the right report tab.1:08
Team notifications: the feed and Telegram alertsWhere to see your team's notifications in Solwees and how to get Telegram alerts, in a personal chat or a team group, when a client needs a person.1:12- Quand l'assistant passe la main à un humainChoisissez les motifs de transfert, la façon dont votre équipe est prévenue et ce qui se passe pendant un appel.Guide écrit
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