Canaux
WhatsApp, Instagram, Telegram, le chat du site et un numéro de téléphone pour l’assistant.
8 articles · 6 vidéos
WhatsApp templates: messages approved by MetaHow to create a WhatsApp template in Solwees and send it for Meta review: category, language, image, variables in the text and buttons. You need a template to message a client who hasn't written to you for more than 24 hours.1:30
Telegram: how to connect the assistantHow to connect Telegram to Solwees so the AI assistant replies to your clients: through the platform bot and Telegram Business, or through your own bot with a token from BotFather.1:31
Website chat: how to set it up and install itHow to add the Solwees chat to your website: languages, visitor contact, welcome message, appearance, chat button, the install code and allowed domains. Visitors write in the chat and the AI assistant replies right away.1:52
Viber: how to connect your own number to the assistantHow to connect Viber to Solwees so the AI assistant replies to your clients: paying for the channel, display name and AI agent, Connect number and linking with a QR code in Viber.1:11
Phone: a number for the assistantHow to buy a phone number for your AI receptionist in Solwees: applicant verification and documents, choosing a number, assigning an agent, call recording and transcription.1:56
Call forwarding and your own numberHow to forward missed calls to your Solwees number so the AI receptionist answers them, connect a SIP trunk so outbound calls show your own number, and set the manager phone for SMS alerts.1:45- Connecter WhatsAppDeux façons de connecter votre numéro, et ce que chacune implique pour votre équipe.Guide écrit
- Connecter Instagram, Telegram et vos autres canauxOù se connecte chaque canal et ce qu'il faut savoir à son sujet.Guide écrit
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