Team, settings and billing
Teammates and access, workspace settings, plans, minutes and invoices.
7 articles · 3 videos
Team and access: add teammates and choose what they can doHow to add a teammate in Solwees, give them a role (administrator, manager, operator or viewer) and limit their access by section and pipeline.1:19
General settings: workspace name, time zone and report currencyWhere to set your workspace name, time zone, report currency and admin hourly rate in Solwees, and what they affect: booking times, the agent's schedule and the amounts in reports.1:02
Billing and invoices: your plan, modules, invoices and cancellingWhere to see your Solwees plan and limits, change plan, add modules, buy a voice minutes pack, download invoices and cancel your subscription.1:28- Active clientsWho counts as an active client, what happens at the limit, and the client packs.Text guide
- Call minute packsExtra call minutes, bought once, for any plan with the assistant.Text guide
- Enterprise and networks of locationsWhat Enterprise adds for chains and how several locations work.Text guide
- Cancel your subscriptionHow to cancel, what happens to your data, and when a payment can be refunded.Text guide
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