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Solwees AI

AI receptionist for hotels and guesthouses in Kazakhstan

From Almaty and Astana to Atyrau and Petropavl customers write in messengers and expect a quick answer. Pick your town to see an example conversation, the busiest hours and what is different locally.

7 days free, no card

Hello! We land in the early hours of Friday, at 03:10. We need a room for two for three nights and an airport transfer.

Hello! We have a double room with breakfast at 35,000 tenge a night. Since you land at night, we’ll book the room from Thursday so you can check in straight away. The airport transfer is 9,000 tenge. Shall I book it?

Yes, from Thursday, under Zhanar. And how can we get to Big Almaty Lake on Saturday?

I’ve booked the room from Thursday to Sunday under Zhanar and a transfer for the 03:10 flight: the driver will meet you with a name sign. I’ve passed the lake trip to our manager, who will write to you here with options.

Thank you so much!

Have a good flight! I’ll send the driver’s number the day before.

Example conversation from Almaty on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

14 towns in 11 regions

Cities of national significance
Almaty Region
Turkestan Region
Karaganda Region
East Kazakhstan Region
Aktobe Region
Atyrau Region
Mangystau Region

Why it fits Kazakhstan

WhatsApp is the phone. Prices, bookings and rescheduling are settled on WhatsApp, and people choose from photos on Instagram. The agent connects to both and to Telegram and answers the same way on each.

Kazakh and Russian in one chat. Customers write the way they like, sometimes in both languages in one message. The agent answers in their language, and in the south in Uzbek too.

An answer while everyone is busy. Most messages arrive in the evening, at weekends and around the big holidays, when staff are with customers or already home. The agent answers at once and books on its own.

Start with your town

Connect your messengers, add services and prices, and the agent starts answering the same day.