Skip to content
Solwees AI

AI receptionist for heating and air conditioning services in Kazakhstan

From Almaty and Astana to Atyrau and Petropavl customers write in messengers and expect a quick answer. Pick your town to see an example conversation, the busiest hours and what is different locally.

7 days free, no card

Good evening! The air conditioner is running but blowing warm air, and it’s nearly 30 degrees in the flat. Can a technician come tomorrow?

Good evening! Please send a photo of the indoor unit and the remote, and your address. And when was the air conditioner last cleaned?

Photo sent. It hasn’t been cleaned for about two years. Address: 27 Seifullin Street, flat 64.

Thank you, I’ve passed the photo to the technician. An air-conditioner service starts at 15,000 tenge, and Daniyar will tell you on site if anything else is needed. Tomorrow he is free at 10:00 and 16:30. Which time suits you?

16:30, I won’t be home before then.

Booked: tomorrow at 16:30 with Daniyar. I’ll send a reminder in the morning, and if your plans change, write here and I’ll move it.

Example conversation from Almaty on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

23 towns in 20 regions

Cities of national significance
Almaty Region
Zhetysu Region
Jambyl Region
Turkestan Region
Kyzylorda Region
Akmola Region
Karaganda Region
Ulytau Region
Pavlodar Region
North Kazakhstan Region
Kostanay Region
East Kazakhstan Region
Abai Region
Aktobe Region
West Kazakhstan Region
Atyrau Region
Mangystau Region

Why it fits Kazakhstan

WhatsApp is the phone. Prices, bookings and rescheduling are settled on WhatsApp, and people choose from photos on Instagram. The agent connects to both and to Telegram and answers the same way on each.

Kazakh and Russian in one chat. Customers write the way they like, sometimes in both languages in one message. The agent answers in their language, and in the south in Uzbek too.

An answer while everyone is busy. Most messages arrive in the evening, at weekends and around the big holidays, when staff are with customers or already home. The agent answers at once and books on its own.

Start with your town

Connect your messengers, add services and prices, and the agent starts answering the same day.