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Solwees AI

AI receptionist for restaurants and cafes in Kazakhstan

From Almaty and Astana to Atyrau and Petropavl customers write in messengers and expect a quick answer. Pick your town to see an example conversation, the busiest hours and what is different locally.

7 days free, no card

Good evening! We have a booking at 19:30 under Balnur, but we’re stuck in traffic on Al-Farabi. Could you hold the table for twenty minutes?

Good evening, Balnur! We’ll hold it until 19:50, I’ve let the host know. If you’re later than that, write here.

Thank you! And there will be eight of us, not six. Will we fit?

I’ve checked: a table for eight is free right next to yours, so I’ve moved you there. Same booking, 19:30, now for eight guests.

Perfect, see you soon!

See you soon. The host knows you’re on your way.

Example conversation from Almaty on WhatsApp. This is how the agent answers customers: on its own, at any hour, in their language. Names and details are illustrative.

33 towns in 20 regions

Cities of national significance
Zhetysu Region
Jambyl Region
Turkestan Region
Kyzylorda Region
Ulytau Region
Pavlodar Region
North Kazakhstan Region
Kostanay Region
East Kazakhstan Region
Abai Region
Aktobe Region
West Kazakhstan Region
Atyrau Region
Mangystau Region

Why it fits Kazakhstan

WhatsApp is the phone. Prices, bookings and rescheduling are settled on WhatsApp, and people choose from photos on Instagram. The agent connects to both and to Telegram and answers the same way on each.

Kazakh and Russian in one chat. Customers write the way they like, sometimes in both languages in one message. The agent answers in their language, and in the south in Uzbek too.

An answer while everyone is busy. Most messages arrive in the evening, at weekends and around the big holidays, when staff are with customers or already home. The agent answers at once and books on its own.

Start with your town

Connect your messengers, add services and prices, and the agent starts answering the same day.